The Staff Assistant will provide support to the Senior Associate Dean's office and NU-Global. Working under the direction of the Assistant to the Senior Associate Dean, the candidate will proactively assist in daily functions related to office administration, customer service, event planning, database and scheduling/calendar management. Responsibilities include managing inquiries to the Dean's office and NU-Global from students, faculty, staff and vendors, contacting other offices as needed; making phone calls and following through as appropriate. The position will professionally manage the front desk and provide a world-class customer services and accurate information to international and domestic students, faculty/staff and Northeastern community members, and all visitors at the front desk.
Minimum of two – three years of related experience and hold an Associate's Degree, Bachelor's Degree preferred. Demonstrated proficiency in oral and written communication, strong organizational and interpersonal skills, problem solving skills and the ability to work independently as well as collaboratively. Computer experience necessary, including Microsoft Word, Excel, Outlook, PowerPoint, and Access. Experience with Apple computers a plus. The ability to work well with a large, diverse population and in a fast paced environment. The candidate must be professional and demonstrate the ability to handle confidential and sensitive matters with confidence. Interest and passion in International Education and Experiences, and Cross-Cultural Learning. The candidate must be flexible and willing to assume other duties assigned on a daily basis. Fluency in more than one language preferred.
Requisition Number: STFR005403
Internal Number: 60892
About Northeastern University
Founded in 1898, Northeastern University is a private research university located in the heart of Boston. Northeastern is a leader in worldwide experiential learning, urban engagement, and interdisciplinary research that meets global and societal needs. Our broad mix of experience-based education programs?our signature cooperative education program, as well as student research, service learning, and global learning?build the connections that enable students to transform their lives. The University offers a comprehensive range of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools.