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The Department of Communication began as a program of what is now Marshall College in the 1970's. It became the first Communication department at the University of California system in 1982, and is now among the best-known communication departments nationwide and worldwide. The Undergraduate major in Communication is among the most popular at UCSD with approximately 800 majors; the department's Ph.D. program, with about 50 current students, is known for the innovative scholars it produces.
Responsible for co-management of all undergraduate student affairs operations for the Department of Communication. Responsibilities include serving as key adviser to Chair, Undergraduate Program Director, MSO and all faculty on matters relating to undergraduate program policies and procedures; academic and student services advising; analyzing, interpreting and implementing departmental and university broadly defined policies; student outreach and recruitment; orientation; preparing the annual catalog copy and organizing publicity for the undergraduate program in various venues.
The incumbent participates as a member of the department Undergraduate Committee and serves as liaison with campuswide undergraduate student affairs units/departments, and the community. Serves as staff mentor to Undergraduate Communication Society. Maintain files on all Communication majors and minors.
Overtime and/or weekends as necessary.
Demonstrated academic advising and counseling experience in a University (or similar) setting. Knowledge of department and school/college general and major course requirements.
Experience with academic advising and counseling techniques. Ability to handle sensitive issues, provide counseling, and maintain confidentiality. Ability to determine urgency of a situation and make a recommendation.
Thorough knowledge of department programs and curricula, broad l knowledge of department's educational philosophy and goals.
Knowledge of University-specific computer application programs and pertinent databases. Operational knowledge of organizational data systems such as, WebReg, TritonLink, ISIS, New Student Portal and Student Link. Ability to use standard computer software (including Microsoft Word, Excel, Filemaker Pro), Internet Explorer, etc.).
Extensive knowledge of University policies and procedures in relation to the broad spectrum of undergraduate student affairs (OASIS, Student Employment, Registrar's Office, Academic Senate, CEP, Financial Aid, etc.). Extensive knowledge of services available to students through campus agencies and departments.
Understanding of University rules and regulations. Thorough knowledge of UCSD campus policies and procedures relating to academic affairs, undergraduate admissions, and student services. Extensive knowledge of structure and function of undergraduate programs preferred.
Skills in service orientation, organization, active listening, and critical thinking. Excellent organization, motivational and problem-solving skills. Ability to efficiently, smoothly and accurately schedule complex plans.
Ability in problem identification and reasoning. Ability to exercise sound judgment and initiative. Ability to independently make decisions and initiate actions as well as work cooperatively in a group environment to achieve department goals.
Supervisory skills and ability to provide close supervision to undergraduate employees with limited job knowledge and experience.
Skill in analysis, development, implementation and management of academic and student programs. Ability to develop and maintain manual and computerized records, file and schedules accurately.
Excellent oral and written communication skills, including ability to compose correspondence and reports for Chair's and program director's signature. Ability to understand and follow oral and written instructions.
Ability to manage a heavy workload, meeting shifting demands. Ability to work under pressing deadlines and with frequent interruptions. Ability to delegate tasks and supervise completion. Ability to work under stress.
Interpersonal skills. Skill and professionalism to present the Department and Undergraduate program at meetings, seminars, workshops, and outreach activities.
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.