Reporting to the Director of Human Resources of University Administration, the Human Resources Generalist serves as the primary point of contact for employees across University Administration. This position provides human resources support and consultation in a range of areas including performance management, employee relations, employee development, and risk management. It interprets and applies HR and area policies and procedures while also maintaining alignment of programs and services with the strategic and operational needs of the organization. Collaborates routinely with divisional and school HR offices to manage ongoing work. Embraces and advances the university’s HR mission of attracting, developing, retaining, and engaging a high-performing workforce in support of excellence in the university’s mission, while promoting diversity, equity, civility, and respect.
Primary Duties and Responsibilities:
Employee Relations (50%)
Serves as a knowledgeable resource to university leaders, managers, and employees in the communication, interpretation, and application of HR programs, policies, and practices. Helps create and sustain a positive work environment by promoting and demonstrating employee relations practices that appropriately balance organizational and individual needs.
Effectively triages organizational opportunities and challenges, understands the range of possible responses, and selects appropriate responses.
Knows when to escalate things or engage others for help. Works with leaders, managers, and employees to effectively resolve various issues.
Provides appropriate consultation and coaching to help address issues promptly.
Works with managers and employees to ensure that more formal steps like progressive counseling and performance improvement plans are used appropriately and effectively.
Uses working knowledge of employment law and university policy to ensure compliance.
Provides appropriate guidance to managers and employees.
Ensures appropriate and accurate documentation.
Coordinates provisional and annual performance review processes.
Provides related training and coaching on process.
Monitors time and attendance for employees through the E210 system.
Ensures that records accurately capture time used – particularly in cases involving some type of leave.
Talent Management (30%)
Promotes and reinforces the organization’s desired culture, core values, and behavioral expectations through modeling, communication, and coaching.
Participates in processes intended to improve the overall effectiveness of departments, and leads key components of engagement activities for UA.
Leverages assessment tools with employees and managers in on-boarding, coaching, career planning, dispute resolution, and team-building.
Effectively partners with compensation colleagues and consultants on changes in support of the organization’s goals, objectives, and values.
Consults on salary adjustments and classification changes.
Recruitment – Partners with HR colleagues in administration of the talent acquisition process (sourcing, recruiting, screening, hiring, etc.)
Risk Management and Compliance / Other HR Programs, Projects and Tasks (20%)
Uses knowledge of employment law and university policy to ensure compliance and minimize financial, reputational, and other risk to client area, university, and to the institution.
Supports projects focused on one or more facets of HR. This may involve improvement of existing programs or processes or creation of new ones.
Collects and analyzes relevant data and uses metrics to evaluate performance and evaluate contributions to the achievement of both UA’s and the university’s goals and objectives.
Bachelor’s Degree in Human Resources, Business Administration or other related field required.
Master’s degree and/or professional HR certification highly preferred.
Minimum of three years of progressive experience in a professional human resources capacity required.
Working knowledge of employment laws and regulations.
Knowledge of employee relations practices
Positive work environment concepts
Issue/dispute resolution techniques
Knowledge of employment practices
Knowledge of talent management practices
Qualitative and quantitative analysis
HR systems and applications.
Classified Title: HR Generalist Role/Level/Range: ATP/04/PC Starting Salary Range: $65,000 - $75,000 / Commensurate with Experience Employee group: Full Time Schedule: M-F 8:30 to 5:00 Exempt Status: Exempt Location: 03-MD:Eastern High Campus Department name: 10001547-Employee and Labor Relations Personnel area: University Administration
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at firstname.lastname@example.org. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
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