Join our award-winning team at University of Washington Medical Center (UWMC). Among the top dozen medical centers in the United States as rated by U.S. News & World Report "America's Best Hospitals", UWMC prides itself on compassionate patient care as well as its pioneering medical advances. UWMC is operated by the University of Washington (UW) and serves as a training site for UW's School of Medicine. The University of Washington is proud to be one of the nation's premier educational and research institutions. Our people are the most important asset in our pursuit of achieving excellence in education, research, and community service. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.Our Patient Nutrition department has an outstanding opportunity for a first shift, temporary DIETARY UNIT AIDE. JOB SUMMARY:Under the direct supervision of the Program Support Supervisor and Food Service Supervisor, the Ambassador presents menus and instructs patients on the meal ordering process. The Ambassador will need to evaluate the patient's ability to access and function in the Room Service Dining program. Assistance is provided to patients and/or caregivers in placing meal orders. The Ambassador serves patient meals and nourishments; ensures food is handled safely and patient meal trays are delivered accurately. Actively contributes to team process, maintains cooperative work environment and works to improve quality of service provided to patients.RESPONSIBILITIES:Delivering and picking up patient meal trays and delivering individual nourishments. Supplies nursing units with items for stock and tube feedings. Provide basic nutritional services to patients such as distribution and pick-up of meals trays.Respond to Patient, Nurse and Call Center inquiriesMonitors and records nourishment refrigerator (nursing units) temperatures on a daily basis. Maintains a sanitary environment. Ensures food is handled safely. Ensure patient meal trays and nourishments are delivered accurately. Actively contributes to the team process, maintaining a cooperative work environment. Serve in a guest relations role to patients and visitorsRelay patient food requests/comments to Dietetic TechniciansDeliver or relay messages from nursing and other health care staff to the department.Works to improve quality of services provided to the patients. Other duties as necessary. REQUIREMENTS:Possession of, or eligible to obtain a Washington State Food Worker Card within two weeks of employment, and one year of food service experience in a health care setting.Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.DESIRED QUALIFICATIONS:Ability to read and correctly interpret patient meal ticket.Ability to communicate effectively in English, both verbally and in writing. Ability to stand for 8 hours and to lift up to 30 lbs. Demonstrate the ability to maintain safety and sanitation standards.Actively contribute to continuous quality improvement process to improve services provided to our customers and co-workers.Demonstrate team skills; works cooperatively with peers.Promote positive customer service.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.