Reports To: Associate Provost for Enrollment Management and Academic Services, Wendy Lin-Cook
Position Type: Staff
Position Summary: The Student Persistence Manager (SPM) plays a pivotal role in meeting the University’s enrollment goals through assisting in promoting student degree completion through persistence. Reporting to the Director of Student Enrollment and Persistence (DSEP), the SPM assists in implementing a comprehensive persistence action plan for New Jersey Institute of Technology (NJIT), including personalized student outreach, and daily monitoring of student persistence. As a self-starter, the SPM exhibits a high level of creative problem-solving abilities, resourcefulness, and competency to work on complex business issues; is capable of multi-tasking while meeting different deadlines; and works closely with student affairs staff.
Prerequisite Qualifications: • Master’s degree in counseling, social work, higher education/student affairs, education or human services-related field; • At least three years of student counseling or academic support experience in higher education; • Strong interpersonal skills and the ability to work effectively with a wide range of constituencies in a diverse community; • Excellent public speaking skills and ability to present the University to individual students as well as large diverse audiences in a positive manner. Strong written and verbal skills to support relationship building with prospective students and other constituents; • Availability to work regular hours, weekends and evenings as needed; • Familiarity with the working of student services and academic offices such as Admissions, Financial Aid, Bursar, and Academic Advisement; • Proficiency with Microsoft Office (Word, Excel, and PowerPoint).
Internal Number: req1178
About New Jersey Institute of Technology
NJIT offers more than 125 undergraduate and graduate degree programs in six specialized schools instructed by expert faculty, 98 percent of whom hold the highest degree in their field. Our academic programs are fully accredited by the appropriate accrediting boards, commissions and associations such as Middle States Association of Colleges and Schools (MSA), Accreditation Board for Engineering and Technology (ABET), Association to Advance Collegiate Schools of Business (AACSB) and National Architectural Accrediting Board (NAAB).Our extensive Continuing Professional Education programs and online courses offer important training for professionals already on the job, and our competitive industry internships help land you one of your own.