The Director of Graduate Admissions (DGA) is an in-housed position in the Graduate Office in the School of Business. Under the general direction of the Associate Dean for Graduate Programs and Executive Education, the DGA is responsible for managing all phases of the recruitment, application, admission and enrollment process for all graduate programs offered by the School as well as suggesting improved procedures. As such, the DGA plays a collaborative role along with the Associate Dean, the School's Marketing Communications Group (MARCOM) and the University's Enrollment Management Group (EMG) in the formulation of enrollment goals, marketing, recruitment, and strategies for each program. The DGA is responsible for supervising the Assistant Director of Graduate Admissions and providing necessary feedback to insure that quantitative and qualitative goals are achieved. The DGA primary focus will be on MBA recruitment and admissions while the Assistant Director will focus efforts on the specialized masters programs.
DUTIES & RESPONSIBILITIES
Collaborates with Associate Dean, EMG and MARCOM to establish enrollment goals, recruiting, marketing and communication strategies for each program.
Leads the development and implementation of a strategic plan for recruitment.
Directs the overall recruitment and admissions strategies for masters programs with emphasis on MBA programs.
Benchmarks best practices for all phases of the recruitment, application, admissions and enrollment processes.
Identifies improved procedures regarding recruitment, application, admission and enrollment processes.
Interfaces with MARCOM on the implementation of recruiting, marketing and communication strategies including but not limited to print publications, web development, email communications, social media, video development, advertising, and direct mail campaigns.
Collaborates with MARCOM on continuous review of marketing and communication materials to ensure that online and print materials are updated and effective.
Works with MARCOM to ensure that the website is current and achieving desired results.
Coordinates with the Assistant Director to represent graduate programs at regional, national and international student recruitment events.
Collaborates with the Assistant Director, EMG and MARCOM on a master communication plan.
Organizes and conducts information session and other recruiting events (e.g., webinars, luncheons, etc.).
Analyzes data to make recommendations about recruitment strategies.
Advises prospective students regarding application and financial aid processes.
Formulates and ensures implementation of communications strategies through Slate.
Serves on the admission committee as an ex officio member; provides insight and makes recommendations to the review committees regarding admission.
Conducts performance reviews for direct reports.
Participates in Graduate and Executive Programs Advisory Council.
Attends School events including evening and weekend events as required.
Ensures accuracy of work.
Performs other related job duties as assigned by Associate Dean.
Work requires a Bachelor's degree in Business Administration or closely related field of study and 3-5 years of successful experience overseeing graduate admissions operations. A Master's degree (MBA or MS in a business related field) is preferred, or any equivalent combination of experience and training, which provides the knowledge, skills, and abilities, required to perform the essential job functions. This includes, but is not limited to, the following:
A record of accomplishment of effective personnel management;
A record of accomplishment of success with recruiting for both face-to-face and online programs;
Experience with customer relations management systems (CRMs) such as Slate or other CRM software;
Experience utilizing digital and other forms of marketing to support recruitment;
Experience evaluating academic credentials from institutions in and outside the US;
Highly organized and detail-oriented;
Ability to use a strategic approach to problem solving;
Willingness to take ownership of initiatives to modify and improve procedures;
Exceptional interpersonal skills; ability to interact effectively with diverse constituencies, including faculty, staff and students;
Impeccable integrity and commitment to success of the School overall;
Excellent communication, listening, and follow-through skills;
Excels at multi-tasking;
Engages with colleagues in a collaborative, respectful and collegial manner;
A valid driver's license in good standing and passport;
A strong work ethic;
Ability and willingness to contribute actively to the mission and to respect the Spiritan Catholic identity of Duquesne University. The mission is implemented through a commitment to academic excellence, a spirit of service, moral and spiritual values, sensitivity to world concerns, and an ecumenical campus community.
Applicants are required to submit a resume, and cover letter, and contact information for three professional references.
Catholic in its mission and ecumenical in spirit, Duquesne University values equality of opportunity as an educational institution and as an employer. We aspire to attract and sustain a diverse faculty and staff that reflects contemporary society, serves our academic goals and enriches our campus community. We particularly encourage applications from members of underrepresented groups and support dual-career couples through our charter membership in this region's HERC(http://www.hercjobs.org/oh-western-pa-wv/).
We invite applicants for this position to learn more about our university and its Spiritan heritage by visiting http://www.duq.edu/about/mission-and-identity/mission-statement. Those invited to campus for an interview may be asked about ways in which they see their talents contributing to the continued growth of our community and furthering its mission.
Duquesne University, a private, Catholic institution, prides itself on being mission-centered and mission-driven. Our employees contribute to our culture of academic excellence and our mission of serving God by serving students. In turn, they enjoy a supportive working environment that values individual talents, encourages teamwork and rewards accomplishments.
A nationally ranked top-tier university, Duquesne has established a legacy of excellence in liberal and professional education. Our 14:1 student-faculty ratio allows our students to work closely with expert faculty. Duquesne has also won accolades and recognition among the nation’s top 20 small research schools for our research initiatives and faculty productivity.
Situated on a 50-acre campus within the city, Duquesne provides a small-town feel in an urban setting. The Pittsburgh region offers a variety of cultural, education and professional opportunities, as well as a safe and affordable lifestyle.
We strive to attract, recruit and retain a dynamic, diverse workforce. Our employees benefit from an array of campus resources that provide convenience and cost savings, including a variety of dining options, a full-ser...vice Starbucks, a retail bank and credit union, a fitness center and year-round wellness programs and onsite parking. Employees also may take advantage of the many educational, cultural and sporting events sponsored by the university.