Under close supervision of the IT Service Manager, the employee provides audio/visual and computer support for Applied Innovation (AI) events and various technology-enabled users. Duties include performing first and second level in-field support of all AI staff, including technical and instructional assistance. Duties are largely focused on providing audio/visual support during events.
This includes setup of presentations/videos, camera recording, microphone setup, managing and switching between multiple computers, and any other technical support that an event may require. Employees must be comfortable with working independently and handling technical problems using well-developed guidelines. Other duties include assisting users with general desktop support issues, routine computer troubleshooting, moving computer equipment, and installing computer software/hardware. Employees will also be responsible for routine checkups of the AV installations, making sure all equipment is functional and organized.
This position will also be performing routine and emergency maintenance, troubleshooting and first level diagnostics for all AI hardware and user systems and providing other clerical or technical support assigned by supervisors.
Incumbent must function effectively as a member of the IT work group as well as under close supervision of the IT Services Manager following established policies and procedures. Incumbent will meet regularly with the IT Services Manager regarding outstanding issues, courses of action, the execution and delivery of services, and that operating goals meet departmental standards.
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer advancing inclusive excellence. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
Salary: Hourly $22.92 Total Hours: 8-5, M-F Contract Position. This is a one year contract appointment position with the possibility of additional year contract appointment extensions. Per the University of California (UC) recruitment policy, because this position has undergone competitive recruitment, this position can be converted to career status any time after hire, as conversion meets criteria set by UC recruitment policy and the needs of the Office of Information Technology department.
Final candidate subject to background check. As a federal contractor, UC Irvine is required to use E-Verify to confirm the work status of individuals assigned to perform substantial work under certain federal contracts/subcontracts. Please attach your resume.
View Job Description for the position requirements.
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI's unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities.