Reporting to the Associate Director of Enrollment Management, the Coordinator must develop and maintain an understanding of the Graham School and its culture in order to positively represent the University and the Graham School to all constituencies; work collaboratively with other student services managers and administrators to ensure efficiency, accuracy, and timely performance of admissions operations; facilitate and resolve student and office problems independently; develop and implement procedures and policies for new student initiatives; and improve efficiency and results within existing programs. Evening and weekend hours may be required recruiting and yield events as necessary.
Hyde Park Chicago campus; occasional events at Gleacher Center downtown Chicago; offsite meetings and travel as needed.
1) Manage on-line admissions applications, including but not limited to applications for masterâ™s degrees and professional development certificates
2) Manage the general Admissions email inbox
3) Manage the main phone line
4) Process and coordinate mailing of admissions packets
5) Coordinate mailings for recruitment events
6) Participate in the development and implementation of application management processes
7) Process all deferral requests
8) Cover the front office desk and greet visitors as needed
9) Support and participate in departmental events as needed
10) Order office supplies for Admissions and Financial Aid as requested
11) Other relevant duties as assigned
The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not an exhaustive list of all responsibilities, duties, and skills required of the candidate
Unit -preferred Competencies:
1) Customer-service orientation with a strong aptitude for maintaining a positive demeanor in all interactions
2) Exceptional attention to detail
3) Strong initiative and resourcefulness in problem-solving required
4) Demonstrated flexibility and ability to multi-task while maintaining a calm and courteous demeanor
5) Strong organizational skills and ability to meet deadlines required
6) Ability to maintain confidentiality
7) Ability to work independently and as part of a team
8) Exceptional verbal and written communication skills
9) Proficiency with MicroSoft Office Suite
10) High degree of personal and professional integrity, reflected in accountability, ethical behavior, honesty, and reliability
1) Bachelorâ™s degree required
1) Minimum of one year of professional work experience
2) Experience working with a CRM and/or online applications preferred
3) Previous experience working in higher education preferred
1) Cover letter
3) Reference contact information
(NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.)
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Staff Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via the Applicant Inquiry Form.
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Internal Number: JR04445
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