ECTC Fort Knox Center is seeking a service-oriented individual who can multitask while providing detailed information to prospective and current students. This position requires a detail oriented and student centered individual that must be able to function as an integral part of the team to fulfill the duties necessary to contribute to the Fort Knox Center. This position will support the office by providing quality front line student services. Time will be split between working with students and performing data entry tasks.
Responsibilities will include but are not limited to:
Process applications within both the college and military software systems
Maintain and update student records in both systems
Assist students with financial aid processes/applications
Provide support services to students such as assisting with student accounts or Blackboard help
Schedule appointments for the advisors and office operations/testing
Manage calls to the office
Provide building support such as opening rooms and scheduling
Assist with outreach activities such as calling prospective students or events as needed
Refer students to appropriate advisor or other staff as needed for assistance
Facilitate faculty requests as needed
Monitor the computer lab
Maintain office supplies
Learn cross-functional tasks and perform other task as assigned by supervisor
Education: Associate's Degree and one year related work experience, or equivalent (i.e. High School/GED and 3 years related work experience).
KCTCS/ECTC is an equal opportunity employer and education institution.
Band 6 Min: $27,600.00
Internal Number: 54407
About Elizabethtown Community & Technical College
Elizabethtown Community and Technical College (ECTC) is a comprehensive community and technical college, serving the region since 1964. We provide education and training that prepares you to succeed in a constantly changing world. Whether you're a recent high school graduate working toward a bachelor's degree, interested in an associate degree with immediate career opportunities, or needing to upgrade your job skills, we have something to offer you.