The Assistant Dining Manager assists in the management of a university dining unit that may have multiple styles of service including; traditional cafeteria, grab & go service, retail, or c-store. and serves approximately 2,500 students, staff and guests each day. Supervises as many as 10-15 full-time regular employees and up to 300 part-time student employees. This position will be responsible for supervising the production and service of food to students, staff, guests, and special groups in addition to managing the procurement and inventory of food and related goods; responsible for service supervision and customer relations; responsible for meals being served in accordance with prescribed standards; responsible for overall performance management and supervision of employees; supervises the quality and quantity of food items produced; orders food and paper goods; takes inventories; supervises inspection of incoming food and supplies; orients, trains and coaches all employees in all aspects of facility operations; supervises all staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests; manages the student managers and the student personnel program. In a supervisory position, the successful candidate will be working weekends, various hours, special events, and holidays as business need dictates.
Bachelor's degree in Hospitality or Restaurant Management or related field or an equivalent combination of education and experience; 3-5 years of experience in food service management and food production; 1-3 years of direct supervisory experience; knowledge of ServSafe Sanitation certification or similar food handler program certification; ability to regularly lift and/or move up to 20 pounds and frequently lift and/or move up to 50 pounds; excellent customer service skills, 3-5 years direct customer service experience.
Excellent verbal and written communication skills; experience working with HACCP principles; experience managing Classified Civil Service, bargaining union member employees, and student staff; knowledge of computerized ordering systems; ability to speak effectively before groups of customers or employees of the organization.
Target Salary: $16.35 - $18.27 Hourly
Job Category: Administrative and Professional
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.