This position supports the international dimension of Ohio State by providing customer service, advice and consultation, and risk management services to the education abroad function.
Duties include supporting risk management by enrolling students, faculty and staff in supplemental insurance, maintaining travel registry, verifying enrollment, and assessing and collecting supplemental insurance payments; maintaining files in the student information system; overseeing application, acceptance, and records processes associated with student, faculty and staff engaging in research and educational activities abroad.
The position also oversees the payment of education abroad application fees, the assessment and payment of other education abroad charges, and issues refunds as necessary; responds to inquiries from internal and external stakeholders to assist with overall management of the programs; provides support for multiple education abroad scholarship processes, including but not limited to management of application work flow, preparation of materials for review, acceptance, and student records. The position may supervise student assistants.
Additional Information for Applicants::
All applicants are required to submit a resume and cover letter in order to be considered for this position.
One year of experience (1000 hours of course work or training) in customer service or communications, including analyzing and interpreting information; six months of experience (600 hours of training) in operation of computer and related peripheral equipment; three months of experience (300 hours of course work) in information research and analysis.
Target Salary: $14.00 - $16.00 Hourly
Job Category: Civil Service
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.