Note: Not all unique aspects of the job are covered by this job description
Job Code: 4100
Job Grade: B
Land, Buildings & Real Estate - Caretakers of a Legacy:
Land, Buildings & Real Estate (LBRE) is the operational core of Stanford University's physical campus. LBRE constructs and maintains the Stanford campus, where advancements across the academic spectrum are made possible. Our work is founded upon the collective value of dedication, innovation, expertise, teamwork, and continuous improvement. We are committed to serving the university's academic mission, as well as preserving and enhancing Stanford's 8,100 acres, and pride ourselves on supporting the teaching and research of the university as Caretakers of a Legacy.'
We are looking for a dynamic Lobby Ambassador for our Stanford Redwood City Campus. Our new Stanford Redwood City campus brings together 2,500 staff in a collaborative environment that reflects Stanford's culture and mission. The campus will offer amenities such as onsite cafes and a dining pavilion, a high-end fitness facility with an outdoor pool, and a childcare center for Stanford families. This position reports to the Campus Service Manager.
In this role, you are the first point of contact for our visitors and staff, providing a welcoming professional atmosphere. You are an articulate self-starter who enjoys being around people, is enthusiastic about customer service and thrives in fast paced environments. You are a skilled multitasker who can work independently and follow-through with tasks. If you are excited about new opportunities to learn, grow, and impact Stanford's mission, this may be the right career opportunity for you!
Your responsibilities include:
Greeting, signing in and routing visitors to appropriate staff and meeting areas
Answering phones and ensuring calls are properly directed and serve as a resource for general inquiries.
Ensuring adherence to security by following procedures, monitoring system, issuing and tracking badges
Serving as point of contact for general maintenance, health and safety, and other facility concerns within the unit(s)
Flexibility to assist with projects and perform other duties as requested
Why Stanford is for You
Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perksempower you with:
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
We invite you to apply for this position by clicking on the Apply for Job button. To be considered, please submit your resume and a one-page cover letter along with your online application.
To be successful in this position, you will bring:
A high school diploma or equivalent
Excellent customer service and interpersonal skills
Excellent listening and verbal communication skills
Robust phone etiquette
Strong organizational skills and attention to detail
Basic computer skills and demonstrated experience with office software and email applications
In addition, our preferred requirements include:
Proficiency in computer skills and demonstrated experience with MS Office and Outlook
*Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job
Constantly perform desk-based computer tasks.
Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
Rarely twist/bend/stoop/squat, kneel/crawl.
* - Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.
Location: Land, Buildings and Real Estate, California, United States Schedule: Classification Level:
Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.
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Located between San Francisco and San Jose in the heart of Silicon Valley, Stanford University is recognized as one of the world's leading research and teaching institutions. Leland and Jane Stanford founded the University to "promote the public welfare by exercising an influence on behalf of humanity and civilization." Stanford opened its doors in 1891, and more than a century later, it remains dedicated to finding solutions to the great challenges of the day and to preparing students for leadership in a complex world. The University's thriving diverse community is comprised of nearly 7000 undergraduate students, 9000 graduate students, 2000 faculty members, 1900 postdoctoral scholars, and over 11,000 academic and administrative staff in seven schools including several interdisciplinary research centers and institutes. The campus spreads over 8000 contiguous acres and nearly all undergraduates live on campus. Stanford offers bachelor's and master's degrees in addition to doctoral degrees (PhD, MD, DMA and JD) plus a number of professional and continuing education programs and certifications. More at http://facts.stanford.edu and http://www.stanford.edu. Stanford University is an ...equal opportunity employer and is committed to increasing the diversity of its faculty. It welcomes nominations of and applications from women, members of minority groups, protected veterans and individuals with disabilities, as well as from others who would bring additional dimensions to the university’s research, teaching and clinical missions.