Advertised Summary Job Description: The Senior Nursing Manager of Pediatric Outpatient Care Services is a Senior-level position within the CUMC Department of Pediatrics. In collaboration with New York Presbyterian Hospital the overall responsibilities include providing clinical leadership and management of the outpatient practices of Pediatrics including those at main campus, and satellite locations consistent with the goals of the institution, the department; develops a sustained environment of excellence in patient/family centered service and development of staff.
1) Clinical: a. Ensures a collaborative interdisciplinary approach to achieve optimal patient care and outcomes. b. Coordinates assignment of staff (RN, MA) based on identified patient and provider needs.
2) Management: a. Provides leadership for the department as well as for the service-level staff. b. Facilitates an environment of practice creativity, collaboration with all members of the clinical and operational team. c. Provides appropriate plan for optimal uses of resources resulting in safe and effective patient centered care delivery. d. Assures compliance with clinical standards and regulations set forth by applicable agencies. e. In conjunction with the practice manager, manages the unit budget including staffing and the appropriate use of resources and equipment. f. Interviews, hires, develops, and counsels nursing and medical assistant staff consistent with a fair and caring work environment. g. Promotes and monitors regulatory agency and customer service standards for the Department. h. Promotes both patient and employee satisfaction through effective communication. i. Effectively works with patients and family members to resolve concerns related to the delivery of health care services.
3) Education and Development: a. Identifies and addresses learning needs of all staff members. b. Encourages development of staff along the clinical ladder. c. Evaluates the effectiveness of education and development in achieving desired patient and staff outcomes. d. Serves as a support and resource for the education of healthcare professionals.
4) Evaluation of Outcomes and Research: a. Establishes and maintains unit based quality and performance improvement initiatives. b. Develops action plans for identified quality, safety and bench marking initiatives. c. Maintains awareness of research protocols and the population it serves.
5) Other duties as assigned.
General Minimum Qualifications: Requires a Bachelor's Degree
At least 1 year of supervisory/managerial experience. At least 3 years of clinical practice in the care of pediatric patients; ability to apply nursing practice toward achievement of outcomes that will address patient/family satisfaction and quality benchmarks. Ability to demonstrate leadership or leadership potential in current role. Excellent interpersonal skills, with verbal and written, as well as creative problem solving capability. Membership in pertinent professional organizations Certification in pediatrics is preferred
Additional Specific Minimum Qualifications: Must have a NYS RN license and renew when necessary. Must have at least 3 years of management experience.
Preferred Qualifications: Bilingual (English/Spanish) Masters in Nursing
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_168070
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.