The Administrative Specialist III provides, coordinates, and/or administers complex programs or services with limited supervision. The Administrative Specialist III may administer programs, coordinate or provide services, provide specialized or technical information, provide customer service requiring confidentiality and advanced communication skills, and/or perform diverse and complex data management processes requiring proficiency with a variety of software applications and an understanding of the structure of databases and the information contained in the database. The Administrative Specialist III generally does not serve as an administrative assistant to a supervisor or provide administrative support services the department as a whole. The Administrative Specialist III works with relative independence and minimal supervision.
Description of Primary Duties:
Provides strong, direct student service to exploratory students, Bachelor of General Studies and Individualized Majors, makes advisor assignments and changes majors and minors. Provides support functions, including scheduling appointments,for the director, two assistant directors, one coordinator, and four full-time academic advisors.Responsible for hiring and supervising student assistants. Handles budget reports. Other responsibilities include support for the Master Advisor Training program and the Excellence in Advising awards.
Minimum Acceptable Qualifications:
Education/Experience: A high school diploma or the equivalent and four years of administrative support or secretarial experience or an equivalent combination of education and experience is required. Experience in maintaining, monitoring, and reconciling financial records and accounts is preferred.
Skills: Keyboarding skills are required. A working knowledge of word processing and spreadsheet applications is required. Must have a working knowledge of or the ability to learn and use database applications, the web content management system, the administrative business system or enterprise resource planning system, and other systems or applications that may be used within the University or department. Must know how to operate and troubleshoot electronic office equipment, computers, and peripherals, maintain moderately complex filing systems and records, and make mathematical calculations. Effective verbal and written communication skills are required. Must be able to train, assign work, and review the work of full- and part-time employees and student workers. Must have the ability to maintain financial records and accounts and prepare financial reports. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Skills related to the job responsibilities of the particular position are preferred.
Effort: Administrative support positions are primarily sedentary.
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