Advertised Summary Job Description: Reporting to the Manager of Custodial Services, the Custodial Supervisor is responsible for delivering quality and reliable custodial services to the academic and administrative units on the Morningside Campus. Supports the programmatic and fiscal strategy for achieving departmental goals. Directly supervises staff in the delivery of program necessary to maintain facilities in the most efficient and effective manner. Assists the Manager in developing priorities to realize departmental objectives. Manages workload across the unit to assure a timely and quality response to requests for service. Determines the most effective manner to allocate resources during periods of peak demand. Administers performance standards to meet the service expectations of a broad client base and productivity measures to identify and track progress and customer satisfaction. Continually assesses performance through established standards and applies corrective measures as required. Coordinates development and implementation of custodial programs, routines and schedules.
Analyzes feedback and adjusts programs, schedules, and labor requirements accordingly. Supports the Manager and works closely with other managers and supervisors across Facilities Management to ensure a well-coordinated effort to maximize the provision of complimentary services. Supports safety programs for the continual maintenance of a safe work place and a safety conscious staff. Involved in managing parts and materials inventories for the shops to ensure adequate stocking levels. Works with the management team to coordinate coverage for special events. Participates in the hiring, training, evaluation, and termination of staff as required. Interprets the collective bargaining agreement and resolves issues that may arise. Evaluates and makes recommendations on equipment, supplies and procedures. Insures that all custodial activities and programs are accomplished in accordance with statutory requirements and regulatory guidelines. Performs other related duties as required.
General Minimum Qualifications: Bachelor's degree and/or its equivalent, plus a minimum of 3-5 years related experience required.
Additional Specific Minimum Qualifications: A minimum of three years' experience in positions of increasing responsibility in custodial services or a related field, preferably in a large complex organization. Experience managing staff required. Excellent interpersonal and written communication skills required.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_175070
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.