Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of Neurology. The position is located at McMillan Hospital. This position is for the Medical School Campus.
Position acts as a clinic resource in a large multi-physician clinical practice; functions as a Medical Assistant in the department, assists nursing staff with patient care coordination, schedules ambulatory testing, obtains reports and records; directs patient flow and ensures the overall smooth running of the clinical office.
PRIMARY DUTIES AND RESPONSIBILITIES:
Patient Care and Communication:
Assists with care coordination and triage to ensure optimal patient outcomes by facilitating communication and coordination of care between patients, families, and health team members.
Responsible for renewal and authorization of non-narcotic medications per standing orders and department/section guidelines.� Can transcribe a written narcotic order and obtain physician signature for processing.
Completes tasks outlined under the department and section guidelines such as calling patients regarding treatments, test results, appointments and follow-up testing, ensures that patient communications, messages and questions between the appropriate care providers and the patient are completed while providing everyday service excellence.
Assists with insurance/disability/FMLA forms and completes the necessary paperwork and documentation in a timely manner.
Maintains required HIPAA compliance, skills/competencies and participates in in-services, staff programs, continuing education, and cross-training programs according to established standards and Washington University policies.
Complies with OSHA, state and federal regulatory sources/standards.
Participates in quality improvement activities to ensure appropriate clinical outcomes.
Performs other duties as assigned.
High school diploma or GED; a Registered or Certified Medical Assistant with a minimum of 6 months of related work experience (examples of related fields include military medic, emergency medical technicians, Nurse’s Aide, physical therapy and nurse technicians, and certified athletic trainers); substitutions include:
Medical Assistant certification/registration eligible with successful completion of certification exam within 6 months of hire date or within a shorter time frame if noted by hiring manager.
Graduate of an accredited nursing program (such as RN/LPN), or comparable allied health training program with a minimum of 1 year of relevant experience.
Must be able to show proof of Medical Assistant registration/certification or complete Medical Assistant registration/certification within 6 months of hire date or within a shorter time frame if noted by hiring manager; Basic Life Support certification (Online BLS certifications, those without a skills assessment component are not sufficient to meet the BLS requirements).
2 years of specialty specific or related work experience or 4 years of medical assistant experience.
Able to anticipate needs and solve problems with minimal assistance.
Trustworthy and flexible.
Possess the skills to troubleshoot electronic medical records, train staff, manage volumes, think on their feet, etc.
Interactive communication skills with ability to work with physicians, patients, families, significant others, and support staff; must have strong interpersonal, organizational, and telephone skills, working knowledge of anatomy and physiology, fundamentals of medical terminology, and experience/knowledge working with electronic medical records.
The hiring range for this position is $14.17 - $17.35 per hour.
-Retirement Savings Plan -22 vacation days -8 Paid Holidays -Sick Time -Tuition benefits for employee, spouse and dependent children -Free Metro Link/ Bus pass -Free Life Insurance -Health, Dental, Vision -Health Savings Accounts (HSA) -Long Term Disability Insurance -Flex Spending Plan -Other Benefits
Med School HR website (medschoolhr.wustl.edu)
Internal Applicant Instruction:
This position is grade C05.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Offers made for this position are contingent upon the successful completion of all required pre-employment screens, including a criminal background check, hair sample drug screen, and verification of required professional licenses, registrations, or certifications.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.