A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline your skills and experience that directly relate to this position as specified in the Requirements Section.
NOTE: This is a 2 year term limited appointment with the possibility of extension pending funding, availability of work, and satisfactory job performance. This position is for 30 hours per week (75% appointment), which is considered full-time at the University. The posted salary range reflects a 100% appointment.
The School of Information (UMSI) is a progressive, interdisciplinary professional school offering a Bachelor of Science in Information, a Master of Science in Information, a Master of Health Informatics, and a Ph.D. Our mission is to create and share knowledge so that people will use information – with technology – to build a better world.
The Office of Professional and Community Engagement (OPCE) manages activities that are a critical function to forward the School’s goals for continued excellence and connections between our professional programs, community members, and practitioners in the information field. The OPCE is a new office at UMSI, coordinating a diverse portfolio of curricular and co-curricular engagement opportunities in alignment with the University’s engaged learning initiatives. The OPCE is made up of a team of engaged learning specialists who create and manage a portfolio of student opportunities and community partnerships in relevant career areas including, but not limited to, corporate/industry, government, not-for-profit, community engagement, civic technology, design and innovation, and global engagement. The OPCE is a highly collaborative, progressive, and high-achieving office that values teamwork, innovation, a student-centric purview, and likes to have fun at work everyday.
Reporting to the Assistant Director of Professional and Community Engagement, the CBC Coordinator, will coordinate the School’s activities related to the engagement of external clients in a wide range of School of Information courses and programs.
This role includes outreach to the public, continuous communication with potential clients and partner organizations, and integration of proposed projects into course and programs.
To learn more about the Office of Professional and Community Engagement activities, please visit our website.
Client Outreach (50%) The CBC Coordinator would coordinate our annual plan for recruitment of a wide range of clients for over 15 client-based courses at the School of Information. The Coordinator would draft written communications of campaign messages, communicate with a wide range of potential clients via email, telephone, and in-person, and develop leads into project proposals based on faculty requirements. The Coordinator would maintain past relationships and develop new leads in a wide range of industry types and facility the process for evaluation of the engagement experience. The CBC Coordinator will translate course requirements and deliverables to the public, and translate industry and community partners’ needs to be a fit for course and program opportunities.
Project Management (25%) The CBC Coordinator coordinates and assists ithe facilitation of the established project management plan for the annual cycle of project recruitment. The Coordinator would continue to develop, refine and keep up to date the project plan, share the plan to all key stakeholders, regularly report progress on goals, and ensure that goals for each term are met for each individual course and program. The Coordinator would develop new supplemental resources and maintain existing ones (such as web pages, handouts, mailings etc) for recruitment for individual courses and programs. The Coordinator maintains UMSI webpages associated with client recruitment. The Coordinator maintains and updates the CBC database of communications, project management process, and proposal and goal progress in Airtable.
Faculty Engagement (25%) The CBC Coordinator would work with identified faculty to determine client needs for individual courses and to develop resources to support the recruitment of clients. The Coordinator also maintains ongoing communication with faculty to provide updates, receive project proposal feedback, and to disseminate project options to be shared with students.
The CBC Coordinator will have a significant role in the development of opportunities for the education and training of the next generation of information professionals, designers, innovators, entrepreneurs, and change agents. The candidate will have the ability to interact successfully with academics, professionals, and innovators/entrepreneurs and community partners. They must have the ability to understand the breadth and depth of the School of Information’s curriculum and how projects from external organizations can match learning outcomes.
Bachelor’s degree or equivalent combination of education, certification, and experience in a related field
Minimum 2 year demonstrated administrative experience in a related role requiring timeliness, customer service, organization, prioritization, and attention to detail
Ability to quickly learn about the field of information
Ability to manage multiple, competing duties
Ability to work independently, exercise initiative as a critical member of a small team, and function in a dynamic environment
Strong organizational skills with the demonstrated ability to move projects forward, follow up with external stakeholders as needed, and follow through with tasks independently
Demonstrated excellent interpersonal and communication skills with the ability to build relationships with a diverse range of people from various industries and levels, and a diverse population of students, staff, and faculty
Experience working with a wide range of technology, including proficiency with Microsoft Office Suite Google Apps products and managing data in complex databases
Ability to set expectations and achieve results while contributing to the broader missionof the OPCE, the School, and the University
Exercise initiative as a critical member of a small team; strong desire to contribute to a developing team in the novel field of engaged learning
Advanced degree or certification in a related field
Ability to confidently and fluently communicate with academics and employers in technical roles and organizations
Developed network of professionals in relevant fields
Demonstrated experience with collaborative cloud based software and project management technologies such as Airtable
Knowledge of University of Michigan policies and procedures
Punctual, regular, and consistent attendance is required. Will require working during non-business hours and on weekends. May require occasional domestic travel.
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 169638
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.