UC San Diego Policy will not allow this position to receive work visa sponsorship.
UCSD Layoff from Career Appointment: Apply by 03/18/19 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Special Selection Applicants: Apply by 03/27/19. Eligible Special Selection clients should contact their Disability Counselor for assistance.
UC San Diego is ranked the 9th best public university in the nation by U.S. News and World Report and is the largest employer based in San Diego County.
Reporting to the VC-CFO, Information Technology Services (ITS) delivers Enterprise information technology services to the University of California, San Diego (UCSD) under the leadership of the campus Chief Information Officer (CIO).
Information Technology Services (IT Services) uses world-class services and technologies to empower UC San Diego's mission to transform California and the world as a student-centered, research-focused, service-oriented public university. As a strategic member of the UC San Diego community, IT Services embraces innovation in their delivery of IT services, infrastructure, applications, and support. IT Services is customer-focused and committed to collaboration, continuous improvement, and accountability.
Educational Computing Environments, a division of IT Services, provides technology services, support, and resources to the UC San Diego academic community, facilitating teaching and learning in service of the University's educational mission.
As a member of the fast-paced Educational Computing Environments team, the incumbent will wear multiple hats as he/she supports a large and complex suite of instructional computing resources comprised of more than 2,200 workstations across 150 instructional computer labs, a wide variety of core and specialty application software packages, physical and virtual backend servers, data storage, traditional/3D printing technology, and other related services for over 42,000 users. This position's primary focus will be on systems administration and scripting/programming projects for variants of Windows OS (e.g. 7/10, Server 2008/2012/2016) on enterprise grade computer systems in support of the ITS instructional technology mission. Therefore, a strong background in working with such systems is required.
Using industry standard and internally developed tools, you will implement best-practice deployment of system images, configuration data, and software packages and will also act as an advanced technical support resource for our users by responding to problems with related systems reported through the ITS Service Desk. In the event of unforeseen service outages you will help to provide corrective action, ensure business continuity, and plan/implement system changes or enhancements to improve overall reliability, security, and performance.
This position will have a heavy emphasis placed upon increasing team efficiency and data reporting capabilities through programming solutions. To that end, you will develop scripts and applications which automate a variety of systems administration tasks, compile and report on system and application usage metrics, and aid in overall process improvements. You will also help update/maintain existing and create new web-based resources providing important service information to our customers and serve as DBA for data repositories supporting such resources.
The ideal candidate will have a passion for providing IT solutions in support of higher education, enjoy thinking outside the box to solve atypical problems, be proficient in multiple scripting and programming languages, able to cope with short deadlines and changing priorities, and possess the ability to efficiently and effectively manage systems at scale in a large enterprise environment. Those traits coupled with a positive attitude, thirst for continued professional development, and a willingness to confront new and unfamiliar challenges head on will be your keys to success.
Development of complex scripts and compiled software/services as required by job duties or assigned projects.
Database and system management of infrastructure supporting various services and internally created software.
Windows OS deployment, configuration, maintenance, and security on computer lab workstations.
Application software installation, configuration management, patch maintenance, and performance tuning.
Management and monitoring of server infrastructure critical to student instruction at UC San Diego.
User support through trouble-ticket resolution and the creation/curation of technical documentation.
Analysis of instructional computing systems to provide reco
UC San Diego is an academic powerhouse and economic engine, recognized as one of the top 8 public universities by U.S. News and World Report. Innovation is central to who we are and what we do. Here, students learn that knowledge isn't just acquired in the classroom - life is their laboratory. UC San Diego's rich academic portfolio includes six undergraduate colleges, five academic divisions and five graduate and professional schools. The university's award-winning scholars are experts at the forefront of their fields with an impressive track record for achieving scientific, medical and technological breakthroughs.