The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.
The Team Coordinator (TC) serves as the primary point of contact for the scheduling concerns and coordination of patient related appointments in Infusion Services and Clinical Trials Unit (CTU). The TC will interface frequently with the Clinic Staff and Infusion/CTU charge nurses.
This position is responsible for coordinating incoming calls related to same day requests, communicating effectively and proper follow-through based on process guidelines. This position requires considerable independence and prioritizing, understanding of flow and scheduling systems. Excellent customer service and interpersonal skills are required. Professionalism and excellent communication skills is pivotal to this role.
The Seattle Cancer Care Alliance was incorporated in 1998 as a separate, jointly governed non-profit that included the cancer programs of three partners. Seattle Cancer Care Alliance is a cancer treatment center that unites doctors from Fred Hutchison Cancer Research Center, University of Washington Medical Center, and Seattle Children’s. The purpose of this organization is to provide state-of the-art patient and family centered care; support the conduct of cancer clinical research and education; enhance access to improved cancer interventions; and advance the standard of cancer care regionally and beyond. The Seattle Cancer Care Alliance is the only NCI-designated comprehensive cancer center in the Northwest, and according to the National Cancer Data Base, Seattle Cancer Care Alliance patients in general have better survival rates than patients treated at other cancer treatment centers.