The Patient Access Service Specialist is the first point of contact for new patients, the familiar voice for current patients and the appointment coordinator for the cardiology team. As part of the cardiology patient intake and scheduling center, this job involves answering and triaging roughly 70 incoming calls/day. Using job aids as guides, the PAS Specialist often directs new patients to one of several sub-specialty clinics within the cardiology department. This person gathers and records required information about patients; provides specific customer services which include screening for financial eligibility and confirming health insurance coverage. Resilience, a positive approach to change, and critical thinking skills are qualities needed in order to be successful in this position.
As the state's only health and research university, OHSU brings together patient care, research, education of the next generation of health care providers and scientists and community service to improve the health and well-being of all Oregonians.The university is a conduit for learning for more than 2,800 students, providing training to interns, residents and fellows in postgraduate medical and research. It is the only place in Oregon that grants doctoral degrees in medicine, dentistry and nursing. OHSU cares for more than 251,000 patients each year from around the region and takes a leadership role in contributing to solutions involving the health of the state and the nation, such as health care access and transparency, ethics and workforce shortage. Beyond providing critical health care services, quality education and cutting-edge research, OHSU also is a key economic and social force in the Northwest. With an annual operating budget of $2.06 billion and more than 14,000 employees, OHSU is Portland?s largest employer. Its size contributes to its ability to provide... many services and community support activities not found anywhere else in Oregon. For more information visit http://www.ohsu.edu/xd/about/index.cfm