School of Medicine Division Administration-RC - United States-Pennsylvania - (19002147)
The University of Pittsburgh Clinical and Translational Science Institute (CTSI) is seeking a telephone screener for the Pitt+Me® research registry and the All of Us PA Research Program. The Pitt+Me® Screener manages participant interactions and facilitates enrollment for studies by utilizing the Pitt+Me Registry as a recruitment tool.
The Screening Office also answers all calls from interested participants from the All of Us PA Research Program. This includes answering participant questions about the study, screening, and scheduling appointments for the study.
Specific responsibilities for both projects will include:
- answering and placing calls to participants who have expressed an interest in research studies (no cold calling involved)
- screening participants for appropriate studies - referring participants to study personnel
- scheduling participant visits - following up with study personnel on the disposition of participants referred
- recruiting the general public into Pitt+Me® and All of Us PA
The incumbent will verify active study status for the registry, manage study content in the application, perform data entry, and assist with registry mailings maintenance. This position requires comfort with technology in order to navigate multiple systems and document information while on the phone with participants.
Experience in a clinical research setting that included contact with human research participants preferred. Successful candidates must possess excellent phone skills, customer service skills and be comfortable switching between and entering data into multiple systems while on the phone with participants.
Assignment Category: Fulltime-Regular
Job Classification: Staff.Research.II
Minimum Education Level Required: Associate
Minimum Experience Level Required: 2-3 years experience
Work Schedule: 8:30-5 possible one llate night
Hiring Range: TBD Based on qualifications
Relocation Offered: No
Visa Sponsorship Provided: No
Background Check: For position finalists, employment with the University will require successful completion of a background check
Child Protection Clearances: Not Applicable
Required Documents: Resume, Cover Letter
Internal Number: 19002147
About University of Pittsburgh
Founded in 1787, the same year the U.S. Constitution was signed, the University of Pittsburgh is one of the oldest institutions of higher education in the United States. One of three state-related research universities in Pennsylvania, Pitt is a member of the Association of American Universities (AAU), which comprises 62 preeminent doctorate-granting research institutions in North America.Pitt faculty members have expanded knowledge in the humanities and sciences, earning such prestigious honors as the National Medal of Science, the MacArthur Foundation’s “genius” grant, the Lasker-DeBakey Clinical Medical Research Award, and election to the National Academy of Sciences and the Institute of Medicine. Pitt scientists have defeated polio, unlocked the secrets of DNA, lead the world in organ transplantation, and pioneered TV and heavier-than-air flight, among numerous other accomplishments.Pitt students have earned Rhodes, Goldwater, Marshall, and Truman Scholarships, among other highly competitive national and international scholarships.Alumni have pioneered MRI and TV, won Nobel and Pulitzer Prizes, led corporations and universities, served in government and the military, conquered Hollywood and The New York Times bestsellers list, and won Super Bowls and NBA championships.