ABOUT MASSHIRE MVCC:MassHire Merrimack Valley Career Center is an American Job Center, operated by Northern Essex Community College and chartered by the Merrimack Valley Workforce Development Board. MassHire Merrimack Valley Career Center strives to promote workforce development potential to support regional business growth and economic prosperity. For businesses, the Center provides connection to resources that are of assistance throughout the business cycle and helps employers find the workforce talent they need. For job seekers, MassHire Merrimack Valley Career Center offers job search assistance, career counseling, and access to education and training. With locations in downtown Lawrence and on the Haverhill campus of Northern Essex Community College, MassHire Merrimack Valley Career Center serves over 1,000 businesses and approximately 9,000 job seekers annually.
ABOUT NECC: Northern Essex Community College serves approximately 6,000 credit students each semester on two campuses located in the beautiful, historic Merrimack Valley region of northeast Massachusetts. Our suburban Haverhill campus sits on 106 acres near Kenoza Lake and features a new Technology Center and an award-winning Student One-Stop Center. Our urban Lawrence campus is growing rapidly, including a new Health Technologies Center and additional leased space at Riverwalk Properties. Both campuses are a short drive to Boston and to the beaches and state parks along the coast.
NECC has been building an organizational culture that prizes initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. Our Lawrence campus was the first college in New England designated as a Hispanic Serving Institution by the U.S. Department of Education. We have significantly increased the diversity of our faculty over the last ten years, and are one of four Massachusetts colleges participating in the national achieving the Dream initiative, which aims to improve success for low-income students and students of color at community colleges.
FULL-TIME EMPLOYMENT COUNSELOR (Grant Funded): MassHire Merrimack Valley Career Center; Career Placement Counselor; MCCC/MTA Unit Position; 37.5 hours per week, which requires non-traditional hours, including nights and occasional weekends.
Anticipated start date: June 3, 2019
POSITION SUMMARY: The employment counselor provides services for job seekers within their Industry Sector Team (IST) to assist them to become job ready in order to achieve their employment goal. The employment counselor advises career center customers on such matters as job search methods and job interview processes; reviews and analyzes customer information through records, tests and interviews; conducts counseling interviews with customers; describes, explains, and conducts assessment related to eligibility for specific programs, describes and explains procedures and benefits related to agency programs; delivers workshops and information sessions, maintains liaison with public and private organizations; compiles occupational, educational and other information; maintains timely and comprehensive customer information in the Massachusetts One Stop Employment System (MOSES) database and performs related work as required.
Provide information, assistance, support and guidance to customers on such matters as job search methods, job interview process and identifying solutions to real or perceived barriers to employment to enable job seekers to become job ready. Recommend specific courses of action to prepare customers for employment and/or training opportunities.
Conduct comprehensive assessment of each customer. This assessment includes review and analysis of customer information obtained through records, tests and interviews to appraise work history, transferable skills, educational background, interests, aptitudes, abilities, and personal characteristics, consideration of labor market information, and determination of marketability.
In collaboration with the job seeker customer and based on results of comprehensive assessment, develop a career action plan that outlines services, including, but not limited to, education and training, that will lead to achievement of the job seeker's employment goal.
Participate in a team approach to determine the customer's suitability for participation in WIOA, Trade, National Dislocated Worker Grants, and specialty funded services. When appropriate, determine eligibility for job seeker customers to enroll in these programs. Verify all documents/records to ensure appropriate and thorough documentation and recordkeeping for monitoring and compliance with the DOL regulation and agency policies and procedures.
Oversee a complex and extensive case load which involves maintaining ongoing customer contact (minimum of 30 days) to determine progress of job search and/or training until the customer has found employment. Conduct counseling interviews with jobseekers to provide guidance, suggest approaches and assist them in achieving occupational, educational or vocational goals in accordance with federal and state law and regulations and agency guidelines.
Conduct career center seminars and other group services, as needed.
Conduct RESEA reviews which include intensive one-on-one career action plan and job search review.
Maintain and document all services and notes in the Massachusetts One Stop Employment System (MOSES) database for monitoring review and compliance.
Describe, explain or answer inquiries concerning eligibility, procedures and benefits using agency guidelines to inform customers and other interested parties of agency programs and services.
Maintain liaison with public and private organizations, including WIOA partner organizations and community organizations, to promote programs and services, exchange information and develop the resources necessary to provide high quality customer services.
Compile occupational, educational and other pertinent information in an assigned industry area to assist customers in determining vocational and educational interests and goals.
Work in tandem with recruiters to cultivate candidate pipelines and match qualified customers to open positions.
Work closely with career center business services staff to understand employer needs and organizational structure to facilitate appropriate customer referrals to job orders.
Perform related duties such as maintaining records, preparing reports and attending meetings, as required.
Participate in staff development and cross training opportunities that expand and support functional skills and promote professional growth.
A Bachelor's Degree is required.
Three (3) to five (5) years of counseling/case management experience in the employment and training industry may be used as substitute for the education requirement.
Strong career counseling, case management experience required.
Ability to work independently.
Strong oral and written communication skills.
Ability to interact with a wide range of individuals and personalities.
Knowledge of regional employment and workforce trends.
Evenings and Saturday hours may be required.
Transportation and valid driver's license required.
Past experience in employment and training, human resources, counseling or marketing strongly.
SALARY: Anticipated salary range $44,852.00 - $50,954.00 annually with complete fringe benefit package including competitive health insurance, free dental insurance, basic life insurance, long-term disability insurance, paid sick and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits. Actual salary calculated in compliance with MCCC/MTA classification system; Pay grade 3.
DEADLINE: March 28, 2019 POST#: 180169
Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, creed, religion, color, gender, gender identity, sexual orientation, age, disability, genetic information, maternity leave, military service and national origin and any other protected class in its education programs and activities as required by Title IX of the Educational Amendments of 1972, the American with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. The following person has been designated to handle inquiries regarding Americans with Disabilities Act, the Rehabilitation Act and related statutes and regulations, Affirmative Action, non-discrimination policies, and Title IX compliance/sexual harassment: Human Resources Director Justine Caron, B-219, 978-556-3956/ firstname.lastname@example.org. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: https://www.necc.mass.edu/clery
Internal Number: 108345
About Northern Essex Community College
NECC is a public, two-year college that offers comprehensive academic programs of study leading to the Associate in Arts degree, the Associate in Science degree and Certificates of program completion.Our dedicated teaching faculty accept with enthusiasm the challenge of responding properly to the differing backgrounds of their students and, at the same time, directing and leading them toward broader understandings. Our faculty are deeply involved in the planning of each class and in the achievement of each student, and are equally dedicated to personal achievement. As well as the specialized academic opportunities and tutoring that the college provides for our students, our faculty have the time and the commitment to advise as well as instruct students, and to provide support and encouragement.