Administrative/Support, Other Staff/Administrative, Staff/Administrative
As Office Manager, you will help to build and support effective administrative and project systems for Wellesley Extended, an entrepreneurial unit of the College formed to help drive alternative revenue sources. Wellesley Extended includes a variety of non-traditional programs including summer term for high school and undergraduate students, professional/executive education, and other non-academic enterprises, including Nehoiden Golf Club.
This position will be responsible for supporting a wide array of activities relating to all of SGI’s enterprises. During busy times (summer), this individual may be called upon to assist in any number of areas, as needs dictate.
Primary Position Responsibilities:
Assist the Associate Provost in all administrative functioning of Strategic Growth Initiatives. Oversee and effectively manage all administrative day-to-day operation of the office. Serve as the administrative contact person for all SGI staff and as a liaison between SGI and members of the college community. Assist in assessing, developing, and implementing the department’s administrative policies and procedures. Set the tone for professionalism, accountability, and high quality customer service and ensure the maintenance of smooth and efficient office procedures.
Assist the Associate Provost in the effective development and oversight of all budgetary activities (accurate budget posting, generating regular and ad hoc reports, etc.), processing invoices, expense reporting, etc.
Effectively maintain and oversee the calendar of the Associate Provost and department to ensure the avoidance of scheduling conflicts. Coordinate and oversee the arrangement of departmental meetings and events, including webinars.
Assume responsibility for directing and coordinating the department’s technology needs and services, interfacing with LTS as appropriate. Maintain general departmental e-mailboxes
Hire, manage, mentor, and supervise student workers who assist in a variety of roles across SGI.
Work on special projects assigned by SGI’s Directors including assisting the Associate Provost with the coordination of professional education, completing marketing-focused projects, assisting with summer student admissions and enrollment or managing aspects of golf retail operations and event management. Duties may include, but not be limited to:
Managing communications: assist in the creation of website content and proofread/edit departmental documents and websites, create department communications as needed
Assist in building external partnerships to leverage SGI’s services
Conducting seminars/workshops on special topics
Coordinating event-based activities
Develop and manage effective administrative systems for SGI that help the department meet financial and operational goals
Create efficiency by serving as a central point of contact and organizer of department-wide activities, events and scheduling
Ensure quality and effective communications are created and sent to SGI various audiences
Assist Associate Provost in the effective and timely coordination of new lines of business, i.e. professional education
Bachelor’s degree required
3-5 years in an operations, customer service related role, preferably in an academic setting
Strong comfort level with technology, including mobile computing
Knowledge of Google docs and MS Office suite
Prior experience in accounting and with managing budgets and tracking expenditures
Skills and Abilities Required:
Strong analytical and problem solving skills
Exceptional organizational skills
Ability to multi-task
Ability to respond quickly, independently and with flexibility under tight deadlines
Strong written and verbal communication skills and ability to offer superior customer service skills
Strong presentation skills
Other: Candidates must be comfortable working in an entrepreneurial environment where needs and the nature of the work may change with the calendar. Must be comfortable with the ambiguity and shifting work priorities inherent in an entrepreneurial environment and be able to respond to varied demands and manage multiple long- and short-term projects simultaneously.
Wellesley is known for the excellence of its education, the beauty of its setting, its gifted faculty, and the uniqueness of its campus culture. But most of all, Wellesley is known for the thousands of accomplished, thoughtful women it has sent out into the world for over 100 years women who are committed to making a difference. Every year, some 2,400 of the world's top undergraduate women are challenged to exceed their own highest personal and intellectual expectations. The mastery Wellesley graduates demonstrate across the professional and vocational spectrum, and the influence they wield, whether in their own communities or on the world stage is testament to a singularly empowering undergraduate experience. Wellesley's lively academic community places a high value on rigorous, probing inquiry, and creative, cross-discipline thinking. Its collaborative approach to scholarship encourages students to question, debate, and refine their points of view, not only with each other, but with our world-class faculty, often by working directly with them on groundbreaking projects. A Wellesley education fosters the highest standard of readiness for the real world in its graduates, in terms... of ability to think, act, and contribute meaningfully and effectively in their chosen areas of interest.