Completes system installation and management, system monitoring and performance tuning, diagnostics and troubleshooting, user support coordination, backup and storage management, data center maintenance, and other related tasks.
This position is based in the centralized Feinberg IT group and sits on the infrastructure team supporting the Feinberg School of Medicine.
Provides recommendations regarding infrastructure planning and design.
Ensures data/media recoverability by implementing a schedule of system backups and database archive operations.
Supports media management through internal methods and procedures or through offsite storage and retrieval services.
Develops and promotes standard operating procedures.
Conducts routine infrastructure audits to ensure compliance with established standards, policies, and configuration guidelines.
Develops and maintains a comprehensive infrastructure configuration database/library of all supporting documentation.
Creates and maintains user accounts, security, permissions, and file systems in accordance with standards and operational requirements.
Maintains and monitors database environments and database performance.
Performs infrastructure installations and upgrades.
Schedules installations and upgrades and maintains them in accordance with established IT policies and procedures.
Monitors and tunes the system to achieve optimum performance levels.
Ensures infrastructure integrity by evaluating, implementing, and managing appropriate solutions.
In collaboration with system administrators, performs ongoing support and maintenance for systems and related applications.
Prioritizes, troubleshoots and resolves issues.
May perform other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree in a major such as computer science, information technology, or related; OR appropriate combination of education and experience.
2 years' system administration or other relevant experience required.
Experience in the areas below:
Infrastructure (extends across applications)
Amazon Web Services (AWS)
Active directory design, administration
Windows Operating System
Programming Languages and Frameworks
Collaboration and Teamwork
Workflow Development & Documentation
Microsoft (MCSE, MCSD, MCSA) certifications
MSSQL DBA certifications
In-depth understanding and knowledge of operating systems
Excellent troubleshooting and customer consultation experience
1+ years experience of SQL Server database administration
Experience with academic research or healthcare systems is highly recommended
Knowledge and experience with Cloud environment, such as AWS or Azure
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 35657
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.