1. Enforces procedural rules and regulations. Ensures the personal safety of staff, visitors, and property. Maintains security and safety for assigned area. Maintains working knowledge of the locations of various departments, buildings, access routes and admitting requirements. 2. May operate and monitor security control panels alarms, and related security equipment to provide area and visitor surveillance. Patrols assigned area including garages and other parking areas. Checks for suspicious occurrences, and enforces parking rules and regulations. Issues parking violation warnings, and tags and requests towing when necessary. 3. Responds to and investigates situations reported to Control Rooms. Calls Campus Police or other authorities to investigate suspicious activities or security violations that require intervention. 4. Checks vehicles in University and private parking lots for authorized parking sticker. 5. Checks ID cards of persons entering the facility. Refuses to admit persons who cannot show either proper authorization or cause for being admitted. Provides information and directions. 6. Explains rules and regulations. Opens and closes facility, ensuring that users have left the premises. Reports security and general maintenance problems to the proper authorities. 7. Collects and transports money, and handles small amounts of cash transactions when necessary. May be responsible for Lost-And-Found. Maintains logs and records of occurrences, completes necessary paperwork, and may use computer terminal to input and retrieve data. 8. May perform other duties as assigned.
Preferred Education: Associate's Degree in Criminal Justice or related field. Customer service experience. Knowledge and experience in public safety procedures and techniques.
Preferred Education, Experience and Skills: Associate's Degree in Criminal Justice or related field. Customer service experience. Knowledge and experience in public safety procedures and techniques.
Required Skill/ability 5: Demonstrated proficiency with computer technology pertaining to email, word documents and other basic software. In addition to having the ability to professionally transmit and monitor radio communications.
Posting Position Title: Security Officer
Required Skill/ability 3: The ability to identify potential risks and determine the appropriate course of actions.
Work Week: Flexible or Non-Standard (for anything other than Standard)
University Job Title: Security Officer
Required Skill/ability 1: Ability to provide excellent customer service, including conducting customer needs assessment, meeting quality standards for services, and providing exceptional customer service through the use of strong verbal and written communication skills, including the ability to write detailed daily activity and incident reports.
Required Skill/ability 4: Security Officers provide essential functions and are required to work in all situations, including but not limited to during emergencies, inclement weather and/or University closings. Mandatory order-in may occur.
Required Skill/ability 2: Possesses strong active listening skills, including the ability to give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times.
High school level education or equivalent and two years of experience in security, law enforcement, military police, emergency response or customer service; or an Associate's degree and two years of experience.
Internal Number: 54442BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.