Wellesley College is hiring a strategic, dynamic Program Director, Employer Engagement to join the Career Education team. Reporting to the Director of Career Communities & Alumnae Career Advancement, the Program Director will manage and refine Career Education’s overall employer engagement strategy and processes, all on-campus recruiting activities, and will be the primary point person for developing new employer relationships. This position requires a high level of attention to detail, and strong collaboration and communication skills. Specific duties will include developing new relationships with employers who have not previously engaged with the college; providing seamless frontline service to employers seeking information and methods for recruiting Wellesley students; establishing strong working relationships with Career Education colleagues, particularly with Program Director, Career Communities, Career Community Advisors, and Director of Career Communities and Alumnae Career Advancement; overseeing and executing the on-campus recruiting program and maintaining full responsibility for approvals of all positions and employer accounts in the internship / job database. This position will ensure that the on-campus recruiting program is ready for each recruiting cycle and that all orientations, pre-interview nights, and student interviews are scheduled; coordinate employer connection sessions, and all major recruiting events; assist career communities advisors on career-related programs and events. This position will continue to evaluate and adapt employer programs, as student needs evolve and change, and will use data, student and employer feedback to make adjustments as necessary. This position will also serve as the expert on employer cultivation and will be seen as a thought partner to the Career Community Advisors.
Primary Position Responsibility:
Employer Engagement • Build relationships and programs with new employers that have not previously engaged with the college. Partner with the Career Community Advisors to identify new employers, and serve as the primary point person to develop new employer relationships. • Work collaboratively with the Career Community Advisors to explore adjustments to employer programs to ensure alignment with trends, changes in recruitment practices. • Based on established recruiting and employer relations policies, ensure timely approvals of all positions and employer registrations in the database • Actively communicate concerns or requests for additional information to employers on a consistent basis • Promote established guidelines and assist employers in setting up high quality internship and full-time experiences for students
On-Campus Recruiting Program • Manage all aspects of the on- and off-campus recruiting programs and maintain the online job / internship posting system • Ensure that the On-Campus Recruiting Program is ready for each recruiting cycle and that all orientations, employer info sessions, and student interviews are scheduled • Update and communicate all relevant information regarding the OCRprogram. • Evaluate current OCR program and make recommendations for adjustments as needed • Provide content updates for the website, and develop resources as needed • Attend employer site visits as requested
Programming & Events • Manage all event logistics for signature recruiting events • Schedule and staff information sessions for employers and graduate programs • Assist Career Community Advisors on career-related events and programs • Understand and use the college scheduling system to book rooms for pre-interview nights, major recruiting events, and other career-related programs
Career Communities & Alumnae Career Advancement/Career Education Team • Establish strong working relationship with Career Community Advisors, Program Director, Career Communities, and Director, Career Communities & Alumnae Career Advancement • In collaboration with the Director for Operations and Analytics, collect and report data to evaluate recruiting trends as it relates to general trends, and the OCR program • Partner with the CCAs to identify opportunities for efficiencies and cross-community collaboration when possible.
Cross-Functional Teams and College Initiatives • Serve on various cross-functional teams as relevant to position • Serve as a liaison to university departments as appropriate
1. Accuracy – strong attention to detail with regard to OCR program 2. Customer Service – provide high level of care and personalized attention to stakeholders 3. Agility and Adaptability – high level of agility and adaptability in creating or adjusting processes, operations, and initiatives 4. Relationship Building – high level of relationship building skills with employers, faculty, staff, campus partners
- Bachelors degree - 3-5 years professional experience in a relevant customer service or administrative role
- Demonstrated experience developing positive relationships, partnerships and alliances - Ability to maintain confidentiality, exercise sound judgment and act with discretion - Detail-oriented personality with excellent communication (oral and written) skills and strong organizational abilities - Strong listening skills to accurately and quickly assess customer needs and refer individuals to appropriate services - Experience handling multiple tasks in an organized way within a fast-paced office environment - Ability to work independently and use good judgment in enforcing office polices and procedures - Enthusiasm for strong customer service with the desire to enhance office image and support goals and objectives through each individual interaction - Flexibility, respect for others, experience dealing with and having effective relationships with all levels of customers, ability to manage confidential and sensitive data appropriately - Solid working knowledge of MS Office (includes Word, Excel, PowerPoint). Solid beginning level is required; an intermediate level is desired
Qualified candidates are able to work independently and in a team within a culturally diverse environment; are comfortable with ambiguity and can lead a team through change; aware of current trends in the field; and demonstrates a high level of written and verbal communication, understanding how to customize communication with faculty, students, and campus partners.
Skills and Abilities Required:
• Excellent interpersonal, communication (oral and written) • Ability to identify patterns, cultural nuances, and navigate a complex network of constituents • Ability to write clear, concise material targeted to various student, employer, and alumni populations • Ability to maintain confidentiality, exercise sound judgment and act with discretion • Ability to assess and shift priorities and adapt to a rapidly changing environment
Wellesley is known for the excellence of its education, the beauty of its setting, its gifted faculty, and the uniqueness of its campus culture. But most of all, Wellesley is known for the thousands of accomplished, thoughtful women it has sent out into the world for over 100 years women who are committed to making a difference. Every year, some 2,400 of the world's top undergraduate women are challenged to exceed their own highest personal and intellectual expectations. The mastery Wellesley graduates demonstrate across the professional and vocational spectrum, and the influence they wield, whether in their own communities or on the world stage is testament to a singularly empowering undergraduate experience. Wellesley's lively academic community places a high value on rigorous, probing inquiry, and creative, cross-discipline thinking. Its collaborative approach to scholarship encourages students to question, debate, and refine their points of view, not only with each other, but with our world-class faculty, often by working directly with them on groundbreaking projects. A Wellesley education fosters the highest standard of readiness for the real world in its graduates, in terms... of ability to think, act, and contribute meaningfully and effectively in their chosen areas of interest.