About Berkeley The University of California, Berkeley, is one of the world's most iconic teaching and research institutions. Since 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world. Berkeley's culture of openness, freedom and acceptanceacademic and artistic, political and culturalmake it a very special place for students, faculty and staff.
Berkeley is committed to hiring and developing staff who want to work in a high performing culture that supports the outstanding work of our faculty and students. In deciding whether to apply for a staff position at Berkeley, candidates are strongly encouraged to consider the alignment of the Berkeley Workplace Culture with their potential for success at http://jobs.berkeley.edu/why-berkeley.html.
Application Review Date The First Review Date for this job is: March 22, 2019
Departmental Overview The Haas School of Business develops path bending leaders - individuals who redefine how we do business. Berkeley-Haas, the second oldest business school in the United States, educates 2,200 students each year in six degree-granting programs, and hundreds more through executive education programs. A team of 300 staff members support these students, faculty and alumni through work in areas that include Admissions, Student Services, Career Management, Administration, Development and Alumni Relations.
Berkeley-Haas offers opportunities to champion new ideas, collaborate across boundaries, and learn continually. Our culture is captured by Four Defining Principles (Question the Status Quo, Confidence Without Attitude, Students Always and Beyond Yourself) that distinguish Berkeley-Haas as a place to learnand a place to work.
Applying professional Student Services concepts, provides the full range of student services to student population served by the organization. Provides Student Services within the EWMBA Program, including:
Communicate regularly with students regarding program updates, events, scheduling and other matters of importance.
Respond to inquiries from students, internal Haas clients and other campus offices regarding billing, registration, program requirements, and other requests for assistance.
Executes strategic initiatives and ideas designed to enhance the student experience, both inside and outside of the classroom.
Serves as advisor and mentor to student leadership officers. Actively engages with students and participates in student activities.
Maintains comprehensive understanding of University and School policies.
Events: Plans and implements complex, high-visibility student events, such as commencements.
Advises faculty on departmental/school/college and university policies and procedures.
Reviews students' progress and advises students and faculty on requirements for degree/program completion.
Identifies students with progression problems and recommends interventions.
Devises curriculum planning in collaboration with chair/dean and faculty, and with other departments.
Academic Planning and Support within the EWMBA Program, including:
Management of student enrollment through the Online Registrar system, including bidding and waitlist process.
Participates in planning academic curriculum in collaboration with Director of Academics to ensure students' progress through course sequences, avoid conflicts, and ensure compliance with campus-wide policies
Determines course scheduling needs for student progression to graduation. Monitors class and student interest as well as enrollments to most efficiently use resources.
Supports faculty in all aspects of curriculum delivery. Work with faculty to order/coordinate delivery of books and course packets/readers for classes.
Respond to inquiries from faculty and GSIs regarding course information, updates, scheduling, evaluations and other matters of importance.
Assists in selection of faculty for courses.
Serves as advisor and mentor to student academic committees.
Serves as point person for all relations with Office of Registrar, Billing & Payment Services, Summer Sessions, and Graduate Division.
Manage the process of acquiring course titles and information and working with vendors to order course materials and textbooks.
Course Scheduling: Devises curriculum planning in collaboration with chair/dean and faculty, and with other departments, to ensure students' progress through course sequences, avoiding conflicts, and ensuring compliance with campus-wide policies.
Plans, designs, and provides workshops for students, such as information about the campus, or academic strategies and enrichment programs.Provide Academic Advising for EWMBA students, including:
Advice and assistance to students on academic and degree progress.
Assist students with alternative academic options, resolving scheduling conflicts, and other similar issues.
Provide information to students and faculty regarding campus policies and procedures on student conduct.
Regularly meet with students to provide advice and assistance on all aspects of their academic experience, including progression and requirement matters for the department.
Evaluate and advise students regarding petitions for exceptions to program, school and/or Graduate Division requirements.
Identify students with GPA or progress problems; advise students, and recommend appropriate courses of action by program (e.g., academic probation, dismissal).
Determine barriers, distractions, and complications affecting a student's academic success and helps students recognize these key non-academic issues. Make appropriate referrals for additional counseling and/or assistance from other units.
Student Conduct: Responsible for interpreting campus policies and advising students and faculty on student conduct, student grievances, disputes, and issues regarding discrimination.
Work on special programs as assigned.
Attend classes and conferences which will enhance expertise in job areas.
Serve on departmental and campus-wide committees as appropriate.
Participate in activities that enhance the campus community and/or larger community to further University service.
Maintain knowledge of EWMBA Program Office business processes in order to provide back up to other support staff in the EWMBA Program Office.
Working knowledge of advising and counseling techniques.
Knowledge of University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences.
Skills in judgment and decision-making, problem solving, identifying measures of system performance and the actions to improve performance.
Ability in problem identification, reasoning.
Ability to develop original ideas to solve problems.
Interpersonal skills. Multicultural competencies; ability to work with diverse populations.
Excellent written and verbal communication skills
Strong organizational, problem solving, and project management skills. Flexibility and initiative in seeking service improvements and procedural efficiency.
Ability to work with objectivity and discretion in relating to students, faculty and staff.
Demonstrated experience in understanding and promoting diversity, equity, and inclusion within the team and across the organization
Demonstrated proficiency in Word, Excel, Powerpoint.
Flexibility to work evenings and weekends when class is in session and for special events such as Graduation and Orientation.
Experience in higher education student services or admissions and/or relevant corporate experience (e.g., marketing, operations, recruiting)
Experience working in education at the graduate level and/or experience working with professional, executive clientele.
Familiarity with MBA programs/students.
Demonstrated proficiency in Google Apps.
Salary & Benefits This is an exempt, monthly paid position. Annual salary will be commensurate with experience within the range of $45,300.00 - $74,400.00.
For information on the comprehensive benefits package offered by the University visit:
How to Apply Please submit your cover letter and resume as a single attachment when applying.
Conviction History Background This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.