Essential Functions: JOB PURPOSEDesign, integrate, and implement applications that require the use of multiple technologies, tools, and disciplines. Assist customers in defining report parameters/reporting needs and acquire, create, or develop applications using the optimal technology, platform or interfaces. The focus of work is on the implementation of effective integrated solutions that optimize the use of technology and meet the customer's needs. ESSENTIAL FUNCTIONSWork with customers to define information requirements for the implementation of potential applications: research available tools and technologies to determine best solutions; conduct cost/benefit or feasibility analyses and provide recommendations on alternative approaches; develop or acquire, test, and implement new or enhanced integrated applications. Train end-users on the integrated applications to ensure optimal use of the applications and provide ongoing support including trouble-shooting and problem resolution.Troubleshoot hardware (desktops, laptops, mobile devices and other peripherals), software and network as required. Document the various software applications for reference by technical staff and end-users. Adhere to confidentiality and data usage policy for the division.Perform related work as assigned.
Qualifications: EDUCATIONBachelor's degree from an accredited college or university with a degree in computer science, information systems or related field.Reasonable knowledge and understanding of University policies and procedures.KNOWLEDGE, SKILLS AND ABILITIESCOMMUNICATIONS SKILLS: Ability to communicate clearly, concisely and professionally both orally and in writing. Strong interpersonal skills are a must. PLANNING AND ORGANIZATION: Ability to manage several projects simultaneously, prioritize and plan work activities while meeting respective deadlines. Strong organizational and time-management skills.ANALYTICAL AND PRESENTATION SKILLS: Ability to evaluate, interpret, and present complex information effectively in professionally prepared documents or presentations. Must possess a demonstrated attention to detail in order to achieve a high degree of accuracy.TECHNICAL SKILLS: Proficient in the use of complex administrative systems software, preferrably in the higher education environment. Proficient with Microsoft Office suite, especially Access, Word and Excel. LEARNING AGILITY: Independent and innovative self-starter who displays an ability to learn quickly and easily adapts to changing situations. Experience researching topics to gain knowledge and understanding when information gaps exist.TEAMWORK: Ability to collaborate effectively with colleagues within the division and other units to gain full understanding of the project and desired outcome; ability to produce high quality and consistent results with assistance of team members; provide support to teammates when tackling complex projects.
Internal Number: 76_206477
About Wayne State University
Founded in 1868, Wayne State University is a nationally recognized metropolitan research institution offering more than 400 academic programs through 13 schools and colleges to nearly 32,000 students. Wayne State?s main campus in Midtown Detroit comprises 100 buildings over nearly 200 acres; its five extension centers offer higher education to people throughout Southeast Michigan. Wayne State is dedicated to preparing students to excel by combining the academic excellence of a major research university with the practical experience of an institution that by its history, location and diversity represents a microcosm of the world we live in. Reflecting its location and the excellent international reputation of its graduate schools, particularly in the sciences, Wayne State boasts the most diverse student body among Michigan?s public universities. Its students represent 49 U.S. states and more than 60 countries.