A cover letter is required for consideration for this position and should be attached as the first page of your resume in a single document to be uploaded in the online application. The cover letter should address your specific interest in the position, your advising philosophy and practice, and your skills and experience that directly relate to this position, as well as your professional commitment to diversity, inclusion, justice, and equity. Candidates who fail to meet this requirement will not be considered for the position.
The School of Education (SOE) is seeking an experienced academic advisor/teacher certification officer to work in the Office of Student Affairs (OSA) under the supervision of the Associate Director of Student Affairs and Career Services. OSA is a fast-paced, student-centered office that supports students across all degree levels and programs within the school.
This position serves over 300 students in undergraduate programs (i.e., education minor, degree plus teacher certification and teacher certification only), and the one-year Master of Arts with Certification (MAC) programs. This is a multifaceted position, incorporating elements of academic advisor, teacher certification officer, and registrar work.
Academic Advising (60%):
Provide advising services to prospective and currently enrolled students on an as needed basis. This includes one-on-one appointments, email correspondence, phone calls, group advising sessions and walk-ins. Topics discussed include coursework, credits, grades and GPA.
Evaluate transcripts for prior coursework completed by admitted and prospective (on- and off-campus) undergraduate, post-baccalaureate and graduate (MAC) students. Explore and propose possible course substitutions from completed coursework that students can pursue with designated faculty members.
Plan future coursework for admitted and prospective (on-and off-campus) undergraduate, post-baccalaureate and graduate (MAC) students. Work closely with students to identify acceptable prerequisite coursework. Advise on out of residence coursework to meet degree and certification requirements.
Routinely evaluate students’ progress toward program and/or minor completion to ensure they are making timely progress allowing continuation in their area of study. Conduct a formal audit prior to degree and certification approval.
Support the admissions process and work of the recruiters by evaluating transcripts and preparing coursework evaluation documents for prospective undergraduate, post-baccalaureate and graduate (MAC) students, and assisting with undergraduate transfer student orientation.
Refer students to external [UM campus, Michigan Department of Education (MDE)] and internal [School of Education] resources as necessary.
Support students of concern with in-depth communication, tracking, developing Academic Recovery Plans, monitoring College of Literature, Science and the Arts (LSA) and SOE Academic Progress Reports, and attending various meetings with faculty and program leadership.
Work with UM Athletics to support student athletes in developing highly customized coursework plans and schedules, and verify compliance with NCAA and Big 10 conference rules regarding progress toward degree completion.
Serve as the primary contact for the newly developed Education for Empowerment minor for undergraduate students across the university, which includes managing one-on-one appointments, email correspondence, co-creating content for the newsletter, web updates, and collaborating with other key staff in the SOE and at other units on campus to support recruitment to and completion of the minor.
Provide various campus offices and units with information for a variety of awards/honors including the Dean’s Award for Excellence, Phi Beta Kappa and transcript milestones.
Undergraduate Registrar (25%):
Responsible for all incoming transfer credit assessment, add/drop procedures, term and program withdrawals, transcript problems, and registration issues.
Audit coursework and grades to verify completion of all degree requirements. Approve degrees in Wolverine Access and determine eligibility for degree honors.
Enter data regarding degree and certification status in M-Pathways system; generate degree and certification lists.
Submit degree reports to the Regents’ & Alumni Records Offices three times per year.
Teacher Certification (15%):
Audit student records to verify completion of all teacher certification requirements for the State of Michigan.
Work with teacher education program staff to verify teacher certification test scores.
Recommend candidates for provisional teaching certificates in Michigan Online Educator Certification system (MOECS).
Serve as Official Certification Officer for the Michigan Department of Education (MDE) as an “expert” on state standards, policies, and procedures for certification.
Attend and participate in Directors and Representatives of Teacher Education Programs (DARTEP) quarterly meetings. Receive updates and new information from the MDE regarding certification policies and procedures.
Submit certification reports to the Registrar’s, Regents’ & Alumni Records Offices.
Evaluate requests for additional endorsements (i.e., ESL) to an existing teaching certificate and recommend in MOECS.
The above duties listed illustrate the many responsibilities required of an Academic Advisor and should not be interpreted to describe all of the duties this position may be required to perform related to this role.
A bachelor’s degree from a regionally accredited institution.
A minimum of 3 years of experience in one or more of the following areas is required: counseling (e.g., academic, educational, personal), academic advising, student services, or student records.
Intermediate level of skill with spreadsheets (Excel or Google Sheets).
Evidence of being a self-starter; ability to act independently, take initiative and promote innovation; ability to deliver timely, accurate and precise information in a fast-paced, multi-task environment.
Effective oral and written communication skills including thoroughly and accurately documenting expectations and agreements made during meetings with students.
Demonstrate a customer-service orientation: being helpful, responding promptly, and solving problems.
Collaborative work style and team-building skills with the ability to work with diverse constituencies.
Receptive to new ideas and able to adapt to change.
Ability to prioritize projects and manage time as aligned with the critical priorities of the job.
Strong analytical and critical thinking skills and ability to analyze, summarize, and effectively present data.
A master’s degree or equivalent in higher education is highly desired.
At least 5 years of experience in academic advising, mentoring, and/or teaching diverse student populations in a university setting.
Significant knowledge of UM courses, particularly around coursework equivalencies.
Knowledge of state requirements related to teacher certification process would be an important asset in the selected candidate.
Familiarity and experience with student administration panels in the M-Pathways system.
Experience in student mental health support services would be an asset in this role.
Creative thinker who reflects on the effectiveness of existing processes and takes initiative to suggest alternatives that increase effectiveness and efficiency.
Active and empathetic listener who seeks to understand students’ perspectives and support them in taking responsibility for following through on agreements made during one-to-one meetings.
The regular schedule for this position will be M-F 8am-5pm. Occasional weekends/evenings required for various program-related functions.
The School of Education is committed to seeking candidates who bring experience and expertise in promoting diversity, and attending to equity and inclusion. The University of Michigan is an equal opportunity/affirmative action employer.
Statement on diversity:
We respect and value individuals from all races, ethnic backgrounds, ages, genders, religions, sexual orientations, disabilities, economic or veteran status, and other diverse perspectives and individual differences. Further, we are committed to tolerance, sensitivity, understanding, and mutual respect everywhere within our community and we affirm our promise to make the School of Education a welcoming place for all. In seeking new staff members, we are committed to hiring those who share in our reverence and expectation for diversity.
Job openings are posted for a minimum of seven calendar days. This job may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 169539
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.