Harris-Stowe State University is a historically Black institution (HBCU) located in the heart of vibrant mid-town St. Louis, Missouri. Harris-Stowe’s beautiful campus is minutes from the renowned Gateway Arch, St. Louis Zoo, St. Louis Art and History Museums, Forest Park and other cultural and educational institutions. Harris-Stowe’s diverse faculty and staff provide a wide range of academic programs to one of the most culturally diverse student bodies in the St. Louis region.
Summary: This position is responsible for preforming tasks such as packaging federal aid, processing federal Pell grants, Federal Direct loans, and institutional scholarships. Greeting customers as they come in and assisting them with their needs. Assist the Director, other Financial Assistance Counselors, Verification Specialist, and manage the FWS students for the office.
Duties and Responsibilities *Analyze ISIR data for awarding, award all types of federal aid, collect all necessary forms from students. *Manage a specific alpha split of students and provide high level customer services through all HSSU and financial aid processes *Greet and assist students at the front desk with excellent customer service *Answer HSSU and Financial Aid questions and assist students with computer tasks related to the FAFSA, MPN, Entrance Counseling, etc. *Assist with writing and maintaining correspondents to students and complete mail merges into WORD and e-mail to mail to large groups of students *Manage/Balance office supply budget and ensure that the office is always stocked with necessary supplies (i.e. toner, paper, facial tissues, post-its, etc.) *Manage file/storage room by ensuring all student files are current and all necessary paperwork is properly filed in a timely manner *Supervise student workers assigned to the office by delegating tasks and teaching the basics about office professionalism and executing clerical duties. *Maintain office website whenever necessary *Any one position may not include all the duties listed, nor do the examples necessarily include all the duties performed
Education and Experience: • Bachelor’s degree required • At least two years work experience in a comparable position, preferably student financial aid.
Other Required skills & abilities: The ability to read, write and communicate efficiently. Manage daily tasks and have excellent time management skills. Must be able to learn and use email and other office software needed to complete job tasks.
Benefits Statement: • Comprehensive medical, dental, life insurance and eye care options • Receive rich medical premiums • Pension account matched at up to 20.21% • Tuition remission including qualifying dependents • Savings annuity plan • Tax Savings Benefit through Missouri State Employees’ Cafeteria Plan • On-site fitness center • Paid Time Off Program for vacation, holiday and sick time
Review of applications will start immediately until the position is filled. Due to the volume of resumes that we receive, only those candidates selected for interviews will be contacted. Salary based on qualifications and experience. Interested candidates should submit a letter of application, curriculum vitae, and official undergraduate and graduate transcripts and three references online.
Please submit your application and additional documents online at www.hssu.edu. Submit your application using either Chrome or Firefox when applying, as our system works most smoothly with these browsers. Please check to ensure documents are in one of the following file formats: .doc, .docx, .rtf, .txt, .ascii, .pdf, or html.
“Please No Phone Calls”
Due to the large number of applications submitted and the high volume of applicant inquiries we receive regarding the status of applications, we are unable to accept phone calls or walk-in inquiries regarding applicant status.
AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER
About Harris-Stowe State University
Harris Stowe State University is a coeducational municipal university centrally located in St. Louis. MO. There are three divisions. The college division provides a program of instruction leading to the degree of B.A. in education. The junior college division offers two-year courses in general, professional, and pre-professional training for residents of St. Louis. The University hosts collaborative graduate degree programs with Maryville University, the University of Missouri-St. Louis and Webster University. The University continues to expand, adding new campuses and buildings as part of its 21st-century initiative to offer opportunities for both undergraduate and graduate students seeking a variety of degrees.