The Assistant Restaurant Manager reports directly to the Restaurant Manager and assists with the responsibility of all aspects of the full-service restaurant, lounge and in-room dining operations at The Blackwell Inn and Pfahl Conference Center; ensures efficient and consistent guest service and offering a memorable dining experience. Responsibilities include but are not limited to assisting with overall operations, scheduling, payroll, maintenance of quality standards, training and performance management. This position supervises a large Ohio State University student staff and must possess organizational capabilities, creativity, flexibility and the commitment required to successfully manage the restaurant, lounge and in-room dining operations. Runs the operation profitably, being a hands-on manager ensuring full implementation of standards of service, cleanliness and condition, safety, sustainability and the highest levels of guest satisfaction. Handles guest complaints expeditiously to complete resolution. Works closely with the culinary team to exceed guest's expectations throughout their experience. Flexible work hours to meet the demands of the operation; must be open to working all shifts-evenings, mornings, weekends, and holidays.
Bachelor’s degree, or an equivalent combination of education and experience; considerable experience in banquet and/or restaurant setting; wait service experience; previous supervisory experience or work experience in a leadership role; Micros POS experience, alcohol knowledge.
Servsafe certification desired; degree in Restaurant Management and/or Hospitality Management.
Target Salary: $15.00 - $19.00 Hourly
Job Category: Administrative and Professional
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.