The EndPoint Engineer is responsible for the development, implementation, and management of the enterprise desktop and mobile environment specializing in our Apple iOS and Mac OS experience serving faculty, staff, and students with the Digital Flagship. This position is for an experienced, self-motivated individual to participate in projects and oversee the daily execution of processes, operations, and support activities for client technologies. This position works closely with Security, Digital Flagship team, Management and the Service Desk to ensure that best-practice procedures and technologies are introduced, as well as, established enterprise practices are maintained.
Additional Information for Applicants::
Our goal is to foster a community of professionals with diverse skills, experiences and backgrounds who actively collaborate to support the mission of the Ohio State University. We are committed to personal and professional growth of individuals as they achieve their highest potential and support others along the way. In an ever-changing technology landscape our employees are flexible, innovative, and adept problem-solvers.
Bachelor’s degree, or an equivalent combination of education and experience; three years of experience in support of Apple iOS and MacOS; one year of experience working with JAMF; Macintosh Support background with demonstrated troubleshooting; ability to demonstrate the OCIO values of Trust, Respect, Innovation, and Partnership.
Excellent customer service skills; experience managing large desktop environments and diverse customer groups; ITIL foundations certification or equivalent experience.
Target Salary: $61,000.00 - $70,000.00 Annually
Job Category: Information Technology (IT)
Job Appointment (FTE%):
The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or identity, national origin, disability status, and protected veteran status.
The Ohio State University is a dynamic community of diverse resources, where opportunity thrives and where individuals transform themselves and the world. Founded in 1870, Ohio State is a world-class public research university and the leading comprehensive teaching and research institution in the state of Ohio. With more than 63,000 students (including 57,000 in Columbus), the Wexner Medical Center, 14 colleges, 80 centers and 175 majors, the university offers its students tremendous breadth and depth of opportunity in the liberal arts, the sciences and the professions.