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Internal candidates must apply via the internal career portal. Do not proceed with your application from this website .
DO NOT complete the application without the required attachments as you will be unable to edit your application .
Job Description Summary
Performs the operations of the front desk and runs computer programs that assists in daily responsibilities. This position also ensures excellent service to faculty, staff, students, and campus guests.
Greets and welcomes patrons; answers and refer questions from patrons; ensures maximum satisfaction.
Performs customer service functions.
Performs data entry and utilizes management software systems; updates systems with billing information; posts charges to accounts, maintains cash receipts, and bank statements.
Upholds and clearly communicates facility and university rules and regulations.
Required Education, Knowledge, Skills, Abilities:
High school degree or GED with two years related experience, or an equivalent combination of education and experience.
Excellent interpersonal, communication, and time management skills.
Proficiency in Microsoft Office, the internet, and other relevant software.
Ability to handle sensitive information in a confidential manner.
Ability to organize workflow and coordinate activities.
Ability to maintain effective customer relations.
Currently hold or obtain certifications, if applicable.
Physical Requirements: light work; standing, walking, talking, hearing, and close visual acuity. Subject to inside environmental conditions. Not substantially exposed to adverse environmental conditions.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.
Additional Job Description
Weekly shift is Monday -Thursday evenings 6:30-10:00PM.
Time Type Requirement
Part time Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.
Offering the personal attention of a small liberal arts college, coupled with the breadth and global relevancy of a leading research institution, Wake Forest claims the distinction of being the nation's premier collegiate university. Wake Forest is consistently ranked among the top 30 universities in the nation. Our mission is to educate the whole person, graduating students who seek purpose-filled lives while building a community dedicated to serving humanity in the spirit of our motto, Pro Humanitate.