Summary of Duties: This position is responsible for leading and supervising others in the development and administration of financial aid programs in relation to document intake/review and verification. This position has primary responsibility for day-to-day contact, advising and guidance of students, faculty, staff, and parents in all areas of Student Financial Services. This position will provide support to the department's compliance and training team. Responsibilities also include developing and implementing program policies and procedures which require a specialized knowledge base regarding financial aid policies and processes. Exercises independent decision making in verification documentation processes and cases. Other duties include independently selecting and preparing files for needs analysis and exercising independent judgment that requires advanced or specialized knowledge and skills in performing needs analysis, archiving and purging files based on established time frames. Position duties and responsibilities will be performed in support of the office vision, mission and values as well as institutional mission and goals.
Required Qualifications: Positions require a Bachelors degree and three (3) years of professional work experience in student services or related education/experience. Experience leading or directing the work of others. A Masters degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
Founded in 1890 in Pullman, Washington State University (WSU) is Washington’s land-grant university with an overarching mission of improving the quality of life for all citizens – locally, nationally, and globally. WSU is committed to innovation and excellence in research and scholarship. WSU has a current enrollment of over 30,000 undergraduate, graduate, and professional students and approximately 6,000 faculty and staff at its five campuses (Pullman, Spokane, Tri-Cities, Vancouver, and Everett), as well as its numerous other locations across the State of Washington and online through its Global Campus. With a new President (Dr. Kirk Schulz began as the University’s 11th president in June 2016) and a new Vice President of Finance and Administration (Stacy Pearson started in March 2017); the University community is energized and excited.
U.S. News & World Report's 2016 "America's Best Colleges" rankings place WSU in the top 75 public national universities. WSU was one of only three Northwest universities to be placed in the top two tiers, along with the University of Washington and the University of Oregon. WSU is ranked as a "highest research activity" institution by the Carne...gie Foundation and is in the top 12 percent of research universities as reported by the National Science Foundation. Also, WSU was recognized by the Carnegie Foundation for the Advancement of Teaching for its engagement activities with its Community Engagement Classification.
WSU employs approximately 6,000 faculty and professional staff and the University deeply values diversity among its faculty, students, and staff. WSU students represent diverse social, economic, and ethnic backgrounds: approximately 10 percent of WSU students hail from outside the state of Washington, and approximately 6.8 percent are international students. WSU annually awards more than $280 million in scholarships and financial aid to approximately 17,000 undergraduate students.