The CHIP Programs Manager will serve as the programmatic chief of staff and communications officer for the Carolina Health Informatics Program (CHIP) providing consultation and program administration in achieving CHIP program goals and objectives. Serving as a lead consultant for CHIP staff to coordinate and manage both external and internal relationships and communication of CHIP, this position will also serve in a hands-on role with all marketing and student acquisition activities, developing internships, and providing relevant career services programming for CHIP graduate students.
This is a new position within the CHIP team with dotted line support provided by the Associate Dean of Administration and Special Academic Programs. It is time-limited and contingent on funds from the Project ENABLE Grant.
Program Management – 65%
+ Programmatic chief of staff and communications officer for CHIP activities. Serve as a single channel to manage and mediate CHIP staff so that communication is clear, consistent, predictable and ultimately efficient. + Partner with leadership to build and establish systematic CHIP branding that is novel and strategic, casting vision, and leverages the institutional knowledge of the School of Information and Library Science, Gillings School of Global Public Health, School of Medicine, School of Nursing, School of Dentistry, Eshelman School of Pharmacy, Department of Computer Science, and UNC Health Sciences Library. + Coordinate and manage both external and internal relationships and communication of CHIP serving as a conduit for CHIP activities both external (CHIP advisory board members, grant contacts, and industrial partners) and internal (School Grants Officer, Financial Analyst, Executive Assistant, HR Consultant, Faculty and Campus collaborators). + Oversee administrative operations and services provided by staff (all key programs, including Project ENABLE, certificate programs, online master’s program, residential master’s program, and the PhD program). + Support CHIP department personnel through supervision of timelines to ensure programming is on task and on time, program faculty and directors drive the planning processes and post-program feedback, and ensure appropriate evaluations and reporting are executed. + Accumulate, aggregate and distribute data to defend program goals and objectives to acquire and maintain program accreditation and sound status at the University for residential and online master’s program and the PhD program, the self-study program review, and grant related program review. + Coordinator of all marketing and student acquisition activities of graduate and undergraduate student into CHIP programs. Identify, articulate and agree responsibilities regarding programmatic priorities for growth. + Project coordinator for critical CHIP events for, in support of, the appropriate University Program Associates and Specialists (fall and spring advisory board meetings, symposiums, etc). + TIM (Time Information Management) Manager for CHIP Employees
Program Development – 30%
+ Manager of the online master’s program; all key activities such as recruitment, admission, student onboarding, student communication and tracking, student internship, and student placement are handled in an effective way. + Development of internships and career prospects for CHIP graduate students + Advising and support in terms of preparing CHIP graduate students to successfully place themselves in internships and jobs.
Other duties as assigned – 5%
Education and Experience:
Bachelor’s degree and one year of experience related to the area of assignment; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
Skills/Abilities: Intermediate knowledge and application of office practices and procedures. Intermediate computer skills. Effective phone etiquette skills. Must be able to communicate effectively in both written and verbal form. Must maintain confidentiality of work related information and materials. Sufficient ability to work well under pressure and meet deadlines. Ability to work independently as well as in a team environment. Ability to meet regular schedule requirements in addition to the ability to perform work functions outside of office hours when necessary.
Equipment/Resources Used: Personal Computer and other equipment associated with a general office environment (copier, telephone, fax, etc.). A variety of word-processing, spreadsheet, database, e-mail, and presentation software.
Interpersonal: Combined skills in understanding, counseling, and/or influencing people are important in achieving job objectives, causing action, understanding others, or changing behavior; and, skills of persuasiveness or assertiveness, as well as sensitivity to the point of view of others.
3-5 years of relevant experience executing similar duties and at least intermediate-level responsibilities with Excel, financial, personnel, and reporting systems. Ability to maintain and balance deadlines and details on any given workday.
The ideal candidate will have demonstrated customer-facing knowledge and experience navigating university programs and be skilled in interacting with principal investigators, external partners, and university administration. The person in this position ideally will have the demonstrated ability to plan, organize, and prioritize work, the work of others, and impact results without formal authority. Essential to success will be the ability to present information clearly and concisely in oral and written form, as well as experience in interpreting and applying policies, laws, and regulations to the maintenance of department records.
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.
Internal Number: 157779
About The University of North Carolina at Chapel Hill
Carolina rates among the nation’s great institutions of higher education, set on an historic and beautiful campus that celebrates all four seasons. Carolina’s students, faculty and staff come here from around the world, bringing varied cultural, racial and ethnic heritages that help make UNC-Chapel Hill a thriving intellectual center. We’re repeatedly ranked the nation’s best value in higher education for students seeking to earn a college degree – the University has garnered the top spot each time since the ranking’s launch in 1998.Whether you’ve just started your career, are new to academia or are a seasoned professional with assorted campus experiences to draw on, we hope you will find a great place at Carolina.