The Academic Advisor/Retention Specialist is responsible for assisting assigned business students in the development of academic schedules appropriate for the stated educational goals of students and assisting in the development and implementation of a retention plan for the College of Business designed to assist students in progressing towards degree completion. The Academic Advisor/Retention Specialist assists in planning, organizing, and presenting individual and group advisement sessions for business students (including transfer and prospective students) and assists with Student Orientation, Advisement, and Registration Program (SOAR).
Description of Primary Duties:
The Academic Advisor/Retention Specialist is responsible for assisting business students in the development of academic schedules appropriate for the stated educational goals of students and assisting in the development and implementation of a retention plan for the College of Business designed to assist students in progressing towards degree completion.
Minimum Acceptable Qualifications:
Education: A Bachelor’s degree in Business or a related field is required; a Master’s degree in Business Administration is preferred.
Experience: At least six months of work experience in higher education or customer service is required. Experience in academic advising is preferred. Extensive knowledge of the University, its requirements and regulations, is preferred.
Skills: Strong oral and written communications skills are required. Excellent interpersonal skills, including conflict management, are required. Computer literacy, including word processing and database management are required. Organizational and time management skills are required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required.
Other: The scope of the position requires occasional weekend and evening work particularly during scheduled advisement/registration periods. The position may require travel, including overnight travel.
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