The IT Professional I performs front-end design, development, and modification of websites and digital communications for departments at Texas A&M University and provides consulting and technical support to department requesters of websites and email marketing campaigns.
Required Education and Experience:
Bachelorâ™s degree or equivalent combination of education and experience
Two years of web design and development experience
Required Knowledge, Skills, and Abilities:
Skill and knowledge in applying solutions to problems through the design and development of websites and email content
Must be able to work well in a collaborative team environment
Must be detail oriented and have excellent interpersonal and creative problem solving skills
Ability to meet deadlines and maintain a high level of accuracy, professionalism, and customer service orientation
Ability to multi-task and work cooperatively with others
Other Requirements or Other Factors:
Position is required to occasionally work outside regularly scheduled hours as determined by supervisor (in cases of critical system upgrades, critical system support, and/or the timely completion of major information technology projects)
Provides front-end development and modification of websites and content for email campaigns using Kentico CMS, Slate CRM, Web Development Libraries, front-end frameworks, version control software, and other tools. Writes and modifies front-end code in applicable programming languages and develop using responsive web design, web accessibility standards, and cross browser compatibility.
Trouble-shoots, debugs code, and corrects front-end errors in websites and content designed for email marketing. Researches problems and recommends solutions. Maintains a high level of understanding of existing custom websites and email campaigns in order to make modifications.
Consults with customers from departments at Texas A&M University to collect front-end website and email campaign requirements. Analyzes usersâ™ needs based on input from the customer and develops specifications for entering into project management software.
Creates website and email designs for review using mockup tools and document email marketing campaign flows through flowcharts. Alters designs for website user interfaces (UI) or email content to meet customer requirements.
Tests websites or email marketing campaigns to find bugs (errors or other defects), cross-browser compatibility errors, web accessibility issues, and verifies that the website or email campaigns are fit for use.
Ensures that websites and email campaigns continue to function normally after modifications through web testing. Develops user acceptance test cases, secures approval of test results from customers, and discusses problems or concerns. Prepares, performs, and tests website and email marketing campaign deployments.
Answers questions and provides technical guidance, technical support, and/or training to users from departments at Texas A&M University to ensure the success of custom websites and email marketing campaigns. Monitors and responds to support requests.
Utilizes established procedures for website development, coding, software security, software testing, software methodology, deployment of software, and change documentation throughout the website development process. Learns new website programming languages, website development techniques, and work processes.
Completes reports and summaries for supervisor and/or users including status reports, problem reports, progress summaries, and system utilization reports.
Performs other duties as assigned.
Instructions to Applicants: Applications received by Texas A&M University and TAMHSC, must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
Internal Number: R-017669
About Texas A&M University
Texas A&M University is dedicated to the discovery, development, communication, and application of knowledge in a wide range of academic and professional fields. Its mission of providing the highest quality undergraduate and graduate programs is inseparable from its mission of developing new understandings through research and creativity. It prepares students to assume roles in leadership, responsibility, and service to society. Texas A&M assumes as its historic trust the maintenance of freedom of inquiry and an intellectual environment nurturing the human mind and spirit. It welcomes and seeks to serve persons of all racial, ethnic, and geographic groups, women and men alike, as it addresses the needs of an increasingly diverse population and a global economy. In the twenty-first century, Texas A&M University seeks to assume a place of preeminence among public universities while respecting its history and traditions.