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Job Description Summary
The Community Director (CD), is a full-time, twelve month, live-in position reporting directly to an Assistant Director. The Community Director is an educator, who works to develop and coordinate residential communities of approximately 300 - 400 undergraduate students that expand and heighten the intellectual climate and culture of Wake Forest through co-curricular initiatives, mentorship, faculty engagement, curriculum implementation and the management of a comprehensive residence life and housing program that serves 4000+ on-campus students. As a live-in staff member, the Community Director is responsible for establishing and sustaining positive residential communities that embolden the motto and mission of Pro Humanitate through practices of experiential learning, community service, and student behavior management.
Leadership and Supervision (30%)
Select, train, supervise, develop, and assess the job performance of assigned staff members, including of 6-7 student staff members and 4-5 student desk workers.
Monitor performance in building engaging communities focused on fostering sense of belonging and inclusivity through individual small group connections with residents.
Residential Living and Learning (30%)
Work with Resident Advisers in the development of student relationships and culturally rich, socially robust, and inclusive initiatives designed to promote active and engaged citizenship among residents ensuring compliance with departmental learning objectives.
Implement community development initiatives in cooperation with University College and other retention initiatives, Learning Communities as orchestrated by the Assistant Director for Residence Life.
Promote and lead programs and activities that contribute to the academic and personal development of residents, and that creates a positive atmosphere for residents and guests
Be visible and available to residents; serve as a department liaison to parents and students by mediating disputes and conflicts pertaining to student development as well as department and university policies.
Behavioral Management, Care Assistance, Student Conduct (15%)
Assess student development needs and concerns; work in partnership with the Dean of Students office to interpret, communicate, and enforce University policies, rules, and regulations; adjudicate residence hall-level conduct incidents, including notice and hearing of documented incidents; implementation of appropriate sanction; assist with the review of the Residence Hall Handbook and other departmental policies governing student conduct and expectations in the residence halls. Ensures compliance with professional and legal standards of due process, risk management, Clery reporting, etc.
Work closely with the Counseling Center, CARE team, University Police and other campus partners to manage the outreach and follow-up for students of concern within a timely manner
Manage and monitor the overall administrative operations of the area including finances and budgets, community opening and closing at the beginning and close of each semester and during other officially scheduled breaks, healthy and safety inspections, damage accountability, and billing processes. Preparation includes: postings/notices; necessary forms and data; room, common area, and reception desk inventories; floor meetings, and coordination of staff schedules.
Utilize StarRez, facilitate the check-in and check-out of residents, and support the Associate Director of Residence Life and Assistant Director of Assignments in maintaining room occupancy and processing room changes.
Emergency Management and Crisis Response (5%)
Participate in on-call rotation with other Residence Life and Housing staff; work cooperatively with University Police, Student Health Services, Counseling Center and other campus and community resources to provide assistance during emergency and/or crisis situations.
Departmental Initiatives (10%)
Assist other Residence Life staff in developing and coordinating fall and mid-year training, RA and GHD staff selections, staff recognition initiatives, and freshmen and upper-class programs. In conjunction with other members of the central office, serve as an instructor for the Resident Adviser course during the fall semester.
Masters degree in Higher Education Administration, Student Affairs, Counseling, Education or related field strongly preferred.
Two years of previous supervisory experience in a university Housing and Residence Life program preferred.
Student Desk workers
Additional Job Description
Required Knowledge, Skills and Abilities A successful staff member has a commitment to foster student learning and development, passion for creating inclusive student communities, strong critical thinking and problem solving skills. A demonstrated track-record of initiative, collaboration, and the ability to bring innovation to improve workflow, internal processes, and projects within the office and with other departments on campus. Strong interpersonal skills, with the ability to communicate effectively with a variety of diverse constituents, both verbally and in writing. Knowledge of programs and current practice in developing or managing programs designed to increase student success and retention. Knowledge and experience with the principles and practice of employee supervision, selection, training or leadership. Ability to coordinate the daily activities and operations of campus residence halls and/or apartments; ensuring compliance with university policies and procedures as well as contemporary best professional practice; and in keeping with the goals for student development and retention. Skilled in using a personal computer including word processing, spreadsheet, calendar (Outlook or other), web-based applications. Ability to handle sensitive information and maintain confidentiality and to respond effectively and appropriately in emergency and crisis situations. Ability to manage multiple projects and priorities in an effective and efficient manner. Skilled in excellent professional interpersonal, verbal and written communication skills including the ability to work effectively and harmoniously with students, parents, co-workers and others contacted in the course of work.
Time Type Requirement
Full time Note to Applicant:
This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.
In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.
Wake Forest seeks to recruit and retain a diverse workforce, and encourages qualified candidates across all group demographics to apply.
Offering the personal attention of a small liberal arts college, coupled with the breadth and global relevancy of a leading research institution, Wake Forest claims the distinction of being the nation's premier collegiate university. Wake Forest is consistently ranked among the top 30 universities in the nation. Our mission is to educate the whole person, graduating students who seek purpose-filled lives while building a community dedicated to serving humanity in the spirit of our motto, Pro Humanitate.