Responsible for advance level support of software packaging and management of the enterprise endpoint management solution, Microsoft System Center Configuration Manager (SCCM) or equivalent solutions. Additional responsibilities include assisting in the evaluation of new desktop & peripheral technologies and the maintenance of existing enterprise desktop & peripheral technologies including driver maintenance, imaging design, and operating system and application patching.
Duties and responsibilities
Primary owner of the endpoint management systems: SCCM and JAMF for the University. Subject Matter Expert on everything inside of the EMS systems including imaging, patching, packaging, compliance. Expected to provide advanced level support to supported systems with other distributed IT professional.
Maintain and configure Active Directory Group Policy and Preference management. File Shares: Administer Departmental shares and permissions and design structure and access around security best practices.
Enterprise Antivirus/encryption management (McAfee): Design, implement, and maintain deployments of Endpoint Security and Encryption agents on endpoint systems and ensures compliance across the supported enterprise
Enterprise Print Management: Design and maintain an enterprise print solution. Assists other IT professionals on print issues related to print servers. Set up and maintain print queues for supported customers.
Ensure Payment Card Industry (PCI) compliance and Audit Management.
Serve on and potentially lead some topical sub committees that reports to IT governance.
Maintain and Configure Virtual Desktops to an Academic and Business Environment.
Subject Matter Expert on highly complex issues for Desktop and Help Desk Support teams.
Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or related degree; -OR- an Associate's degree with two (2) years' experience ; or four (4) years of basic to intermediate level computer hardware related experience. Possesses working knowledge of commonly used concepts, practices, and procedures and contributes through support, using established processes, methods, and systems.
The University of Cincinnati, as a multi-national and culturally diverse university, is committed to providing an inclusive, equitable and diverse place of learning and employment. As part of a complete job application you will be asked to include a Contribution to Diversity and Inclusion statement.
As a UC employee, and an employee of an Ohio public institution, if hired you will not contribute to the federal Social Security system, other than contributions to Medicare. Instead, UC employees have the option to contribute to a state retirement plan (OPERS, STRS) or an alternative retirement plan (ARP).
The University of Cincinnati is an Affirmative Action / Equal Opportunity Employer / M / F / Veteran / Disabled.
SF:OMJ SF:OOD SF:RM SF:INS SF:INS
Internal Number: 36010-en_US
About University of Cincinnati
HISTORY IN BRIEF - The University of Cincinnati is a public urban serving research institution that was founded in 1819 and today is one of the country’s largest universities offering more than 350 academic programs to more than 44,000 students. UC has many top ranked programs in areas such as Music and Arts, Medical and Human-Services, Criminal Justice and more. Located in an urban setting, UC is close to the heart of Cincinnati and allows easy access for students to enjoy all that the city offers. UC is also the alma mater of many notables such as President William Howard Taft; Albert Sabin, developer of the oral polio vaccine; Astronaut Neil Armstrong and Mary Weinberg, 2008 Olympic gold medalist. UC is classified as a Research University (Very High Research Activity) by the Carnegie Commission and is ranked as one of America’s top 35 public research universities by the National Science Foundation. UC jumped 17 spots in the U.S. News & World Report rankings in the past two years alone. In addition to being named a “green university” by Princeton Review, UC has been named one of the world’s most beautiful campuses by Forbes and Delta Sky magazines. Learn more at www.uc.edu.MISSIO...N STATEMENT - The University of Cincinnati serves the people of Ohio, the nation, and the world as a premier, public, urban research university dedicated to undergraduate, graduate, and professional education, experience-based learning, and research. We are committed to excellence and diversity in our students, faculty, staff, and all of our activities. We provide an inclusive environment where innovation and freedom of intellectual inquiry flourish. Through scholarship, service, partnerships, and leadership, we create opportunity, develop educated and engaged citizens, enhance the economy and enrich our University, city, state and global community.