Staff Assistant, Equal Opportunity and Compliance Programs Investigator
About Westfield State University: In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. Westfield State University is committed to a policy of non-discrimination, equal opportunity, diversity and affirmative action. We are dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.
Westfield State is the most residential of the state universities in Massachusetts, with over 60% of our 5600 full-time undergraduate students living on campus. The campus is ideally situated on the edge of the Berkshire Mountains in western Massachusetts just 30 minutes from the thriving cultural centers of Northampton and Amherst, and 1.5 hours from both Boston and Albany.
Job Description: Campus Title: Equal Opportunity and Compliance Programs Investigator State Job Title: Staff Assistant Department: Human Resources Job Code: HA5610 FLSA Status: Exempt Funding: State (7115-0100) Bargaining Unit: Non-Unit Professional Job Type: Full-Time Permanent Timeframe: 52 Weeks Shift: 9 a.m. - 5 p.m. Regular Days Off: Saturday and Sunday Supervision Received: The Equal Opportunity and Compliance Programs Investigator reports to the Diversity Officer. Supervision Exercised: The Investigator supervises assigned professional and non-professional staff. Salary: Commensurate with experience and education.
General Statement of Duties:
The position serves as Westfield State University's Investigator who has primary responsibility for the investigation in matters related to the University's Equal Opportunity, Diversity and Affirmative Plan ('EO Plan'), and compliance programs and relevant policies. The Investigator is responsible for investigating alleged incidents of discrimination, harassment, retaliation and sexual violence, including domestic/dating violence and stalking, as defined in the EO Plan. The Investigator is responsible for gathering, preserving and analyzing evidence/information to determine the outcome of the investigation and recommended corrective action and/or resolution.
The Investigator assists in resolving complaints of sexual misconduct, sexual harassment, gender-related violence including stalking and intimate partner violence, and protected class discrimination and harassment involving employees and students at the University. The incumbent will work closely with appropriate employees, such as with the campus police to conduct investigations of complaints filed by students and employees. When a complaint is filed, the Investigator will conduct a prompt and thorough investigation. The Investigator acts as a neutral party in the investigation and provides a detailed, unbiased report regarding the findings of the investigation.
Duties and Responsibilities: Duties include but not limited to: Essential:
Investigation and Consultation:
Receive and conduct investigations of complaints of sexual misconduct, sexual harassment, gender-related violence including stalking and intimate partner violence, and protected class discrimination and harassment and related retaliation in a timely, fair, impartial and thorough manner.
Conduct a prompt, equitable and impartial administrative investigation into complaints, including identifying and interviewing parties and identifying, gathering and assessing information relevant to the investigation; apply relevant policies and make findings of fact in individual cases.
Identify University policies and/or Student Conduct Code provisions relevant to a complaint.
Exercise judgment regarding the resolution of complaints including informal resolution and formal investigation.
Prepare comprehensive investigation reports, including factual findings, conclusions, and recommendations for discipline and/or other corrective action.
Serve as the contact for all parties to an investigation and manage communications regarding the investigation process.
Assist the Diversity Officer in the development of training programs for faculty, staff and students on equal opportunity, discrimination, harassment, retaliation, sexual violence, Title IX, and other related topics.
Provide information to the campus community regarding the EO Plan and the Complaint Investigation and Resolution Procedures.
Remain abreast of University, state and federal policies, statutes, regulations and guidance documents in the areas of discrimination, harassment, retaliation and sexual violence.
Participate in professional forums, conferences, training and/or seminars. Continuously identify and integrate best practices in the equal opportunity investigation field into knowledge base and practice.
Identify systemic problems in the investigation process and make recommendations to the Diversity Officer concerning appropriate changes to the EO Plan and/or the Complaint Investigation and Resolution Procedures.
Actively foster and maintain a climate that is supportive of employees and students that is respectful of difference.
Perform other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Community Outreach & Education:
Provide information to students, employees and others regarding the Student Conduct Code and University policies related to discrimination and harassment.
Create and facilitate training/presentations to the workforce, students and student groups regarding the University's nondiscrimination policies and identifying and integrating best practices into the complaint resolution process.
Cultivate relationships with campus stakeholders (e.g., faculty, students, and staff).
Develop and maintain relationships and clear lines of communication with [campus and community partners]. Collaborate with on and off campus resources including law enforcement and victim services in resolving complaints and work with the Office of Student Conduct to ensure that the University's processes, responses, and policies are consistent with federal and state laws and regulations related to compliance with non-discrimination laws.
Continuously identify and integrate best practices in Compliance Programs, EO and Title IX investigation arena into knowledge base and practice. Stay abreast of current movements in the field of employee and student conduct investigations by participating in conferences, workshops, etc.
Build relationships with colleagues at peer institutions; review current literature and research; participate in local, regional and/or national professional associations and organizations.
Master's degree or Bachelor's degree in human resources, higher education administration, or other relevant field with equivalent combination of relevant education and experience (degrees in psychology, counseling, social work and criminal justice are favored).
At least 3 years' experience investigating complaints and/or grievance investigation and resolution.
Experience and knowledge in diversity issues, current trends and best practices; demonstrated knowledge of and ability to interpret federal and state laws applicable to institutions of higher education that address discrimination, harassment, sexual assault, relationship violence and stalking, including but not limited to Title VI and Title VII of the Civil Rights Act of 1964, Title IX, American with Disabilities Act (ADA), the Rehabilitation Act, the Clery Act, Age Discrimination in Employment Act of 1967 (ADEA), Violence Against Women Act of 2013 (VAWA), as well as other state and federal civil rights regulations and guidelines.
Ability to independently and efficiently manage a significant caseload.
A self-directed, results and detail oriented individual, with the ability to use sound judgment in decision-making.
High degree of personal integrity to maintain confidentiality, as well as professionalism and business acumen to encourage confidence and trust from constituents.
Exceptional communication skills (written, verbal and interpersonal communication). This should include the ability to deliver effective presentations, facilitate groups and mediate the successful resolution of conflicts and complaints.
Strong analytical, evaluative and research skills.
Strong organizational skills with the ability to establish plans, launch new initiatives and manage multiple assignments with conflicting priorities and strict deadlines.
Proficiency using computers and standard office applications, including Microsoft Office.
Additional Information: Disability Accommodations: Westfield State University understands that persons with disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance regarding disability accommodations, please contact the Office of Human Resources at (413) 572-8106.
Background Check: Employment at Westfield State University is contingent upon a background check that is satisfactory to the University. Failure to provide written authorization for a background check will nullify the offer of employment.
Application Instructions: An online application is required. The successful candidate must submit an official transcript at the time of hire. Interested candidates should electronically submit the following documents:
Contact information for three references*
Copy of unofficial transcript of highest degree
*Provide the contact information for reference providers in the references section of the online application.
Deadline: Review off applications will begin January 30. The job posting will remain open until finalists are selected.
NOTE: If you need assistance completing your application please contact our online Help Desk. The link to the help desk can be found at the top of the page via Contact Us.
Westfield State University provides equal access to employment opportunities for all applicants, regardless of race, color, creed, religion, national origin, gender, sexual orientation, gender identity, gender expression, genetic information, marital status, age, disability or veteran status in compliance with all applicable laws, regulations and policies.
In 1839, Horace Mann founded Westfield State University as the first public higher education institution without barrier to race, gender or economic class. The University is dedicated to providing educational, working and living environments that value the diverse backgrounds of all people including minorities, women, veterans, individuals with disabilities and other protected persons, or individuals with diverse cultural backgrounds.