This position is responsible for configuration, administration, security and maintenance of the College's Learning Management System (LMS). In coordination with other College personnel, this position will also provide advanced technical support, documentation of operational processes, disaster recovery & business continuity safeguards, and integration & interoperability with other College systems.
1. Configures, administers, maintains, updates, and documents the College's LMS environment; 2. Collaborates with, consults, and advises instructional designers, faculty, and other key stakeholders of the LMS environment to support the development and integration of features and customizations; 3. Coordinates the security, performance, and fault tolerance of the LMS environment; 4. Participate in the initiation and completion of projects involving the LMS environment, including integration with other College applications and third-party services; 5. Serves as second-tier support for LMS-related assistance; resolves or escalates as appropriate; 6. Maintains, coordinates, and communicates maintenance windows, outages, and problem/incident resolution to campus community; 7. Oversees relationships with related vendors and host providers, enforcing SLA and support expectations; 8. Contributes to the College Vision, Mission, Values, and Welcoming College statement; 9. Performs other duties as assigned.
1. Bachelor’s degree 2. Experience in a higher education setting; 3. Proficiency in a foreign language such as Spanish, an East Slavic language, and/or American Sign Language.
Special Instructions to Applicants:
1. Upon submitting your on-line application, unofficial transcript must be uploaded to your application for the related degree(s) listed in the
Founded in 1959 in the heart of Asheville, A-B Tech is the largest higher education
institution in Western North Carolina, serving approximately 25,000 students a year
in Buncombe and Madison counties through our curriculum, continuing education and
workforce development programs. Located on a picturesque campus bordered by
Biltmore Estate, Asheville High School and Mission Health, A-B Tech attracts local
residents, as well as people from across the country who are drawn to Asheville’s
mountains and thriving community.