Job No: 492965 Work Type: Staff Full-time Department: Wurzweiler School of Social Work Location: Wilf Campus, 500 West 185th Street, NY, NY Categories: Academic Administration, Education/Teaching, Student Services
Position Summary: The Director of Online Education will manage, direct and ensure the overall operation and quality of all online programs at WSSW in conjunction with an OPM or as stand alone programs. This position will report to the Dean of WSSW and will have primary responsibility and lead accountability for the overall operation of the online program. He/She will be the primary liaison with Everspring as well as internally with faculty, staff and students.
Online Faculty Oversight:
Recruit and vet high performing online faculty with proven teaching competencies
Develop the online teacher training course and enroll online faculty into the online teacher training course
Match all courses offered with a well trained and competent online teacher.
Supervise the daily/weekly performance of online faculty through direct contact with the OPM and through direct course presence/oversight.
Evaluate all online faculty performance, including delivering annual performance evaluations for online full and part-time faculty and adjuncts in collaboration with the Dean and Associate Dean.
Make decisions on which faculty should continue to teach online and which should be removed from the teaching roster.
Support online faculty in ongoing professional development
Collaborate with Director of Field Education and Coordinator of Online Field Education to support the recruitment and retention of online field faculty when needed
Ensure that all classes evaluate their faculty and their experience. Maintain metrics to evaluate online faculty performance pursuant to WSSW standards
Facilitate online teaching assignments each term and semester, including the online schedule, online adjunct teaching contracts, and full-time online faculty overload contracts
Manage online advising contracts and ensure that students receive proper online advising from faculty
Work closely with Everspring to determine admission projections to ensure appropriate level of student services and courses.
Develop online student retention initiatives, including collaboration with Everspring
Develop an online Student Development Committee to support student success for struggling students in conjunction with the Associate Dean.
Develop and maintain systems to support effective Academic Advising
Respond to difficult student issues as needed using the resources of WSSW including the Assistant and Associate Deans.
Develop, maintain, and implement policies and processes for the smooth operation of the online program
Maintain interdepartmental relationships within the university including finance, registrar, general counsel, graduate enrollment management, and IT to ensure smooth flow of registration and billing to students.
Manage all technology issues through GEM, IT and Everspring quickly and efficiently.
Work with the curriculum committee to assess the quality of online course content and identify courses that need immediate building, revision, or refreshing.
Identify areas of need and improvement to maintain the success of the online program
Coordinate/translate online program issues and needs with on-campus systems
Participate in school committees, meetings, and projects as appropriate to the online program.
Online Course Development
Maintain regular contact with the Everspring instructional design team as well as university IT services to ensure course content is developed, updated, and launched each semester
Work closely with Everspring to develop processes and resources to support the delivery of MSWO courses
Work closely with the Curriculum Committee and Everspring to identify and develop new online offerings or to revise or refresh existing courses.
Serve as liaison between Everspring management and WSSW on issues of enrollment, student retention, contract, and program oversight
Serve as liaison between Everspring and other university online programs
Stay up-to-date on online program budget through regular consultation with the Dean
Meet regularly with the Director of Field Education and Coordinator of Online Field Education to provide strong leadership to the online program
Experience & Educational Background:
Minimum of 10 years proven progressive administrative and/or direct service experience in human services or education.
Skills & Competencies:
Must have program development experience
Must have personnel management experience Undergraduate or graduate teaching experience is desirable
Strong interpersonal and problem solving skills
Demonstrated experience of navigating through academic or other complex systems and/or organizations
An understanding of online education delivery and management models
Understanding of the vision and mission of the Wurzweiler School of Social work is required
Online teaching experience a must.
Experience with instructional design preferred.
Founded in 1886, Yeshiva University (YU) has a strong tradition of combining Jewish scholarship with academic excellence and achievement in the liberal arts, sciences, medicine, law, business, social work, Jewish studies, education, psychology, and more.
We are a leading global educational institution that employs 2,000 people across our various campus locations -- Wilf Campus, Beren Campus, Brookdale Center, Resnick Campus in the Bronx, the Gruss Institute in Jerusalem, the Boys High School in Manhattan and the Girls High School in Queens. From the distinguished faculty who teach here, to the dedicated staff, we work to fulfill our mission through all that we teach, by all that we do and for all those we serve. We seek to attract and retain engaged and committed individuals who contribute to an exciting working environment, where there is a sense of community and belonging, balanced with a significant cross section of people from diverse backgrounds working and studying together.
The University offers an excellent compensation package, and a broad range of employee benefit plans, including immediate participation in the Universitys retirement plan. Staff members are typically eligible for four weeks paid vacation each year and have access to a shuttle to nearby subway locations.
Yeshiva University has been transforming lives for more than a century. Nowhere but here can students have a personal, small college experience while benefitting from the academic rigor of a top ranked research university. Since its inception YU has been dedicated to melding the ancient traditions of Jewish law and life with the heritage of Western civilization, and each year we celebrate as future leaders make YU their home. Yeshiva University is an equal opportunity employer committed to hiring minorities, women, individuals with disabilities and protected veterans.