The role of the Asset Management Technician is to assist in the life-cycle management of hardware and software assets. The Asset Management Technician works under the guidance of senior staff member(s) and utilizes documented procedures in the planning, acquisition, deployment, management and retirement of hardware and software assets.
Assists in maintaining an accurate inventory database.
Assists in the maintenance and distribution of equipment in stock room(s).
Assists in performing inventories and usage monitoring of all IT assets and records all findings, changes, physical locations, and incidences of support.
Assists in the reconciliation of inventory-related issues.
Assists in tracking of consumable information such as printer toner replacements.
Assists in the disposal of hardware and software.
Works to securely wipe data from devices such as desktop computers and laptops.
Assists remote site teams by transporting equipment between Arnold and remote sites, as needed.
Works with customers to provide budgetary estimates and acquire technology.
Assists customers in locating the best value through familiarity with contract vehicles, vendor pricing structures and product performance and reliability.
Assists in the preparation of the annual PC replacement budget requests and annual software maintenance renewals.
Maintains awareness of asset management related procedures and provides feedback to senior staff member(s) for continual service improvement.
Demonstrated commitment to providing excellent customer service in a prompt, cooperative, and friendly manner.
Requires moderate physical exertion with long periods of standing, repetitively lifting lightweight objects with frequent bending, stooping or climbing ladders (up to 6 feet). Work also involves the recurring lifting of moderately heavy items (under 50 pounds). Occasionally the work may include lifting heavy items (over 50 pounds). Job requires average agility and dexterity.
Ability to work flexible schedule, including evening and weekend hours to accommodate the needs of the college, as needed.
Ability to work at any College site or location (such as Arnold, GBTC, AMIL, Sr. Centers, etc.) in support of college needs.
A minimum of six months of relevant experience (such as technology, asset management or business).
A high school diploma or GED and candidate must have completed a higher education course of study and/or possess a certification(s) in a related field (such as technology, asset management or business).
Proven ability to utilize operational procedures and work instructions.
Strong ability to pay attention to detail and handle sensitive information.
Solid organizational skills.
Valid driver's license and a good driving record (less than 3 points) required.
Basic technical knowledge in one or more of the following: PC Hardware, Mobile Devices, Printers, AV technologies, MS Office tools (Word, Excel, Access).
Associate's degree in the field of information systems, computer science, business administration or a related discipline.
Current certification such as A+ or other asset management related credentials.
Experience working with IT Service Management Tools.
Anne Arundel Community College is an Equal Opportunity Employer.
About Anne Arundel Community College
With learning as its central mission, Anne Arundel Community College has responded to the needs of a diverse community for more than 50 years by offering high quality, affordable and accessible learning opportunities. The college’s nationally recognized and award-winning programs have helped its more than 51,000 students annually achieve their academic, professional and personal goals. AACC is a fully accredited, public, two-year institution offering credit programs leading to an associate degree, certificate or a letter of recognition. Students may prepare to transfer to a four-year institution or prepare for an immediate career. AACC also offers extensive lifelong learning opportunities and noncredit, continuing education to those seeking career training or retraining, working to boost basic skills or pursuing new areas of interest. In addition to its main campus in Arnold, Md., the college has degree centers at Arundel Mills, Glen Burnie and at centers and schools around the county. In 2012, the college opened the 30,000-square-foot Center for Cyber and Professional Training in Hanover, which houses 13 specialized labs, a testing center and faculty support space. Located in Anne... Arundel County near historic Annapolis - home to the U.S. Naval Academy – AACC is conveniently located just minutes from Baltimore/Washington International Thurgood Marshall Airport and downtown Baltimore. To learn more, visit www.aacc.edu.