Multimedia Production Specialist - Tufts Technology Services
June 26, 2018
Multimedia Production Specialist - Tufts Technology Services - (18001382)
Viewing technology in the context of work, scholarship and campus life, Tufts Technology Services (TTS) is a university-wide service organization committed to delivering technology services that support Tufts' mission of teaching, learning, research, and service. Understanding that IT enables innovation, TTS prioritizes holistic, human-centered design strategies to create timely and intuitive services, applications and tools that differentiate the Tufts experience.
Across our diverse and creative teams, we engage and focus our collective talent to strengthen Tufts' strategic IT capabilities. To keep pace with our community's emerging needs, we continue to evolve our competencies across four main families of practice, including Planning and Design, Service Delivery and Operations, Data Strategy, and Academic Technology.
Thinking and acting strategically with technology occurs through strong partnerships and an engaged community. Additionally, for technologies to take on integral meaning to our work, we also need reliable and consistent support in using them. With staff across all of Tufts' campuses, as well as a 24x7 IT Service Desk, we collaborate with schools and divisions to meet the demands of a global, mobile community and to enable the broadest possible access.
Come join our collaborative, flexible work environment, where leadership is valued at all levels of the organization, and opportunities abound to work with leading technologies and learn new skills.
The Multimedia Production Specialist is responsible for completing multimedia projects involving creative design, audio visual production and engineering, independent consultation, content capture, post-capture editing, content storage and data file manipulation to provide a polished product to Tufts University clients. S/he will be a cinematographer, editor, technical analyst, audio production engineer, video production engineer and AV support professional as required by the needs of the project. S/he will also provide lecture and content capture services and enterprise video management and streaming services for high profile events serving global audiences.
Bachelor's Degree in AV/Media Technologies, IT, or related field and 2 years' experience OR High School diploma and 4 years of experience in the direct delivery of IT and audiovisual/multimedia support services.
Experience managing and assisting clients with 2 or more of the following services/technologies:
Experience shooting with DSLR cameras and traditional video cameras.
Videography, post production editing, DVD and CD duplication using software such as Adobe Premiere, Photoshop, After Effects, Final Cut Pro, and Encore.
Event planning, coordination, set, strike, and live event support (including audio, projection, conferencing, video recording, and streaming).
Video conferencing with a demonstrated understanding of networking and delivery standards. Knowledge in IP-based video conferencing systems, preferably Cisco Systems. Familiarity with software/web based video conferencing systems including WebEx and Zoom.
Classroom and event space technologies such as projectors and screens, control panels, switchers, audio/video players (DVD/VHS/CD), sound systems, microphones, document cameras, content capture, SMART boards, Sympodiums, etc.
Demonstrated ability to deliver professional customer service, end user training and consultation, effective team and project work.
Proven ability to perform well under stress when confronted with emergency, critical or unusual customer situations. Ability to maintain a strong sense of urgency. Independent use of sound judgment including when to escalate difficult situations or seek guidance.
Must be able to work independently as well as collaboratively.
Event performance experience running live shows and directing stagehands.
Experience with video/audio recording, capture and editing, web streaming and video recording technologies and support.
Experience with lighting control systems, wired/wireless microphone systems, audio amplification and PA systems.
Experience performing minor repairs on media presentation and production equipment.
Graphic design and animation skills.
Visual creativity and storytelling skills.
Special Work Schedule Requirements: This position requires the ability to travel between all three campuses in Boston, Medford, and Grafton. May be required to work evenings and weekends to support events or for project implementations. Must be willing and able to participate in a 24x7 on call rotation to support key enterprise services. (e.g. Lecture Capture).
An employee in this position must complete all appropriate background checks at the time of hire, promotion, or transfer.