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Advertised Employing Department: Iowa State University Foundation
Summary of Duties and Responsibilities:
Ready to use your workday to contribute to something greater? Join the Iowa State University Foundation in its charge to move the university forward through philanthropy, helping thousands reach new levels of greatness. This is the place for the next change-agent – you!
In This Role, You Will...
Assist with support for computer hardware, software, and cloud services used by foundation staff and campus partners, perform upgrades as needed. Besides computers and printers, this includes mobile phones, desk phones, soft phones and related services.
Collaborate with vendors for IT hardware and software support, verify the accuracy of licensing, products, and services.
Administer accounts for Active Directory, digital asset management, email, and SharePoint.
Monitor IT systems to ensure system uptime and notify IT management and vendors to correct errors and abnormalities. Provide rotational on-call support after-hours and on weekends.
Design and execute software patching strategies that minimize user disruption while effectively updating systems. Participate in security assessments and assist with remediation efforts to protect digital assets.
Participate in IT special projects and initiatives as assigned by project leader.
Recommend solutions to enhance the systems and infrastructure of the organization.
Provide research support for new technologies.
Required Education and Experience:
To Be Successful, You Will Need...
A bachelor's degree in computer sciences or MIS and 3 years of experience with computer hardware, software, printers and mobile devices.
Excellent verbal and written skills with the ability to effectively communicate with a variety of audiences.
Effective problem-solving skills and resourcefulness. Must properly handle confidential information.
Ability to multi-task and manage multiple initiatives with independence, creativity and effectiveness.
Strong team orientation, a dedicated work ethic and a positive and professional attitude.
Creativity, patience, a sense of humor and a belief in our mission: Aligning donor passion and generosity to advance Iowa State University's land-grant ideals.
Preferred Education and Experience:
Please see Required Education and Experience
This vacancy is posted for the ISU Foundation. It is not an Iowa State University position.
Iowa State University is classified as a Carnegie Foundation Doctoral/Research University-Extensive, a member of the Association of American Universities (AAU), and ranked by U.S. News and World Report as one of the top public universities in the nation. Over 36,000 students are enrolled and served by over 6,200 faculty and staff (see www.iastate.edu). Ames, Iowa is a progressive community of 60,0...00, located approximately 30 minutes north of Des Moines, and recently voted the best college town in the nation (see www.visitames.com). Iowa State University is an equal opportunity employer committed to excellence through diversity and strongly encourages applications from all qualified applicants, including women, underrepresented minorities, and veterans. ISU is responsive to the needs of dual career couples, is dedicated to work-life balance through an array of policies, and is an NSF ADVANCE institution.